Survey Results
Please review our feedback survey including ratings of front office, back office, Physicians, wait-time, and how likely patients are to refer friends and family:
Here are the 3 questions that generate the responses below:
- How can we improve your experience?
- Do you have comments that you would like to share with the staff/physicians?
- Would you like to recognize any staff member(s) for helping to create a positive experience for you?
October 2024
Comments:
- Todo bien... Mi experiencia todo bien (NC)
- Thank you all (CL)
- Very helpful (NC)
- You are just fine... You guys have a great staff.alla... All of you are great. (NC)
- It was a much better experience than my last Doctor's office, who never answered the phone or called me back! This place made me feel like they really care and that was so nice. Thank you. (NC)
- The doctor was great!... The medical or nurse assistant that helped me. I don’t remember her name. She was very nice. ( EC / Nathan)
- Can't improve everything was above standard... Everyone was very professional and pleasant, I had a great experience... The receptionist, the doctor and his staff (NC / Bo)
- Very professional (POW)
- I can't remember my doctors name but she had a really good bedside manner... My dermatologist! (NC / Vicky)
- Todo esta muy bien... Agradezco su amable atención y comprensión. (EC)
- Hasta ahora todo está excelente... Todos son muy amables... Todo el staff les doy A+ (NC)
- Everything is good... Outstanding group of people... Everyone (EC)
- Highly recommend (EC)
- All good. No problem... Friendly. Did what I needed in good time...The receptionist was someone I knew. Glad to see her again. (CL)
- Perfect (NC)
- The dermatologist herself was very friendly and professional and put me at ease and reassured me. She also gave me good advice on a cream that may work better and it does seem to be easier to use and working well. (NC / Vicky)
- Everything went smoothly!.. Thank you... Everyone was helpful (NC)
- todo estubo bien (NC)
- No improvement needed... Thank you for taking good care of me : )... They were all pleasant (POW)
- I am always so appreciative at how friendly the staff is. I love, love, LOVE getting the goodies for my skin and trying new things. (EC)
- Thanks (NC)
- Thank you (EC)
- everyone is always friendly and helpful (NC)
- Everything was great, staff was friendly, and very quick (EC)
- My visit was good... I have no questions... Everyone was pleasant and helpful. (NC)
- No need for improvement. Your great... I love this team they are professional yet so warm and friendly... All of the people have been fantastic (NC)
- A prolonged MOHS procedure was made tolerable by a great staff and doctor. (NC / Nathan)
- Keep up the good work... Great job all nurses and doctors (NC / Justin)
- Estoy totalmente satisfecho con las atenciones de todo el personal involucrado en el proceso. (NC)
- Dr. & his MA (NC / Angel)
- Keep doing a great job!... All the ladies in the office allowed me to feel comfortable...The front desk accommodated my request, thank you both! (POW)
- It was a good appointment. Totally satisfied. (EC)
- All of them are very nice and friendly (EC)
- It was all good... You guys a ladies are great. Very professional an handle your case load very well... All of them. (NC)
- I'm very happy with my experience. At a loss for suggestions. First class operation...Thank you! (EC)
- Just keep doing the great work that you're doing... Absolutely love you all (EC)
- I had a very good experience…. Not at this time everyone was very professional and kind to me (EC)
- None that I can think of, I wish all of my medical appointments were as easy and non-stressful as this one... So grateful for your kindness and professionalism, I truly left the office with peace of mind and felt well cared for. Thank you!... I am not sure of their names but everyone I interacted with was extremely kind and positive. (POW)
- Everyone was extremely friendly and professional. (EC)
- All the staff that I inner acted with were professional, kind and courteous. (EC)
- Your doing great thank you for the help... Very wonderful staff thank you all so much... Every single one of them was great (NC)
- All (EC)
- It was satisfying since my needs were met in a quick, efficient and friendly manner. (NC)
- TY (NC)
- My appointment went well (NC)
- Everyone has always been very kind. Thank you all so much for that! (NC)
- You're just great in service and all... Not really, I know they are very professional. (NC)
- My Dr. is so friendly and polite. She is very thorough and helpful. I will continue to see her... All the staff at Poway are very professional and helpful. It's a very pleasant atmosphere (POW / Shinko)
- Great staff Great Doctors (POW)
- Unfortunately I cannot recall her name but the woman with the blonde hair and glasses at the front desk was MOST helpful!! She went above and beyond to explain medications and coupons for discounts. (EC)
- I am very satisfied... Just I want to say thank you... All the staff members are very kind (EC)
- Nothing , it was great... You took the time to listen to me (CL)
- My appointment went well (NC)
- Nothing, keep up the good work , thank for letting me bring my Emotional Support Animal Duchess. She helped me calm down and the my anxiety. As you saw she didn’t bark... Thank you... Everyone I have talked to and seen yesterday (NC)
- Totally ran smoothly (NC)
- Dr Pousti & MA Susie thank you both so much!.. Thank you for making my appointment fast and easy... Everyone!
- No need to doing great... Nothing keep doing what you’re doing great... All of them are great (EC)
- I was really taken aback on how efficient this office runs (EC)
- They are all very nice. Thank you! (NC)
- Prefect as always. (EC)
- No need (NC)
- You are great (NC)
- Excellent staff (POW)
- Prefect (EC)
- So far so good... Thank you (POW)
- None needed... Love them (NC)
- Todo estuvo muy bien. (NC)
- Keep it the way it is. Fifty gold stars !!!... Keep it the way it is. Fifty gold stars !!!... Everyone (NC)
- Thank you! (POW)
Staff Highlights:
- Don't change anything!... Keep it up ... Flor is an outstanding assistant, thanks. (NC)
- Dr Pousti was awesome (CL)
- Dr.Chiang gave me my next lab order for Quest (back up if Quest didn't have on file). She sent my Accutane prescription to Apotheco same day of my visit. Confirmation from the Pharmacy was on my phone before I returned home. And was on my doorstep before noon the next day! Perfect! (EC)
- Sophie (EC)
- Satisfied with my experience... Dr Sateesh is an excellent physician...(NC)
- It was mostly excellent!... Dr. Jose Angel Gonzalez (NC)
- No need to perfect a high five... Thank you so much Dr Nathan for everything you did for me you are number one in my book... And dr Nathan staff you are perfect sweet kind and always carry a great smile. (EC)
- I appreciated all of the staff and Dr. Patel who I saw on my first visit to your office yesterday. I appreciated Dr. Patel taking the time to do a thorough skin check for me... I like that Mia introduced herself and let me know she would be helping me that day. Dr. Patel was warm and kind. (POW)
- I am satisfied with my great care... Thank you for your kindness... Dr. Brogan (EC)
- This office runs so smoothly I would ask that they keep up the great work! Dr. Chiang and the whole team are amazing. Always very attentive... All staff and Dr. Chiang are fantastic (EC)
- Dr Jacklyn Brogen was so nice and professional and caring (EC)
- Dr. Celano was wonderful. (CL)
- Jennifer was great (EC)
- Everything went well and I am very pleased. Thank you... Yes, the staff and Dr. Gordon and Miguel were all very efficient, courteous, and professional... Yes, Mariam treated me kindly and like a valued patient. She is a Great Employee. (EC)
- Dr Chiang!! She’s awesome and a keeper!! (CL)
- Sus servicios son excelentes, no hay nada que mejorar... Ninguno... Doctor José Angel Gonzalez (NC)
- Doctor was great efficient... Dr Gonzales (NC)
- Dawn (CL)
- Linda and Patty went out of their way to make me comfortable. (NC)
- DR Patel is a great doctor, caring and kind (POW)
- Jessica (NC)
- You can't improve upon perfection... THANK YOU!.. Dr. Resh is the best! (EC)
- Personally the experience was elite... Thank you for your time and understanding. Also thank you for all the recommendations... All the front desk, Dr Gordon for keeping me informed, in mind, and the attention to details. (NC)
- Keep doing everything that you are doing right now. The front desk is really nice and professional, so as the Dr. Brogan... Thank you for what you do!!... I can not remember her name but she worked at the front desk that day and wore glasses. She check into the clinic and the guy that was sitting next to her. Also Dr.Brogan for always listening to me and helping me find the best solutions. (EC)
- Dr. Angel Gonzalez is wonderful, very helpful and attentive. He answers any concerns that I may have. (NC)
- Everything was excellent... Dr. Jennifer Chiang, and all the staff members they have been amazing, Dr. Jennifer Yeh Chiang Treat her patient like a family members, I highly recommend Dr. Jennifer to all my family members, friends, and all the community . I really appreciate the value they provide for the patient, thank you so much for everyone. Thank you so much for my Doctor... Everyone was very nice (EC)
- Excellent... Dr. J, Chiang is special (EC)
- Not much it was all good... Dr. Sachi patel (POW)
- Dr Brogan was excellent!!! Kind, efficient, thorough, & thoughtful ! :)... Dr Brogan
- I appreciated all the people I interacted with, Dr. Chiang, her assistants, and Dawn at the reception desk. All were friendly, professional, and helpful. (CL)
- Dr Gordon is an excellent doctor. Thank you. (NC)
- The receptionist (Dawn) was very friendly and helpful (CL)
- Dr Tyagi was amazing (NC)
- Dr Ueberhoer very explicit...They where very helpfull (EC)
- I highly recommend Mariam at the front desk for her outstanding customer service! She was incredibly helpful in assisting me with my urgent appointment today, and I am extremely grateful. My skin issues have been worsening, and I needed immediate attention. Thanks to Mariam's efficiency and kindness, I was able to get the help I needed. I truly appreciate her exceptional service and recommend her wholeheartedly! Dr. Nick Celano was an excellent Doctor, he addressed many of the skin issues that I was dealing with and had solutions to treat them all. I enjoyed his expertise in this field. I am thankful that I was seen by a doctor that truly cares!! Thank you for your hard work! (EC)
- It was excellent...Dr. Gordon was excellent! (EC)
- Thanks so much for the kind and professional service you provide!... Dr. Patel and her medical assistant Ava were very positive and welcoming, and I felt comfortable asking questions or sharing concerns. Dr. Patel explained clearly the skin issues I asked to address and noted practical solutions to preventing further skin sun damage. (POW)
- Estoy satisfecha, sigan asi...Estoy muy complacida por la atencion del Dr. Gonzalez (EC)
- muy profesionales... Dr. Celano es muy capaz (NC)
- Dr Jose Angel Gonzalez is the best doctor, also the office has a great staff (NC)
- Dr U is great! (NC)
- Front desk, medical assistants, nurses and Doctor are very professional and polite... The two front desk ladies that were on duty at the Claremont location on 10/18/2024. They were extremely helpful and kind. And also Dr. Celano as it was the 1st time I’ve seen him and he was just as great as Dr. Nelson was (CL)
- Dr Gordon has wonderfully steady hands and a most pleasant bedside manor . Awesome dr (NC)
- Dr. Celano was pleasant and efficient (CL)
- Excelente experiencia... Agradecida por su excelente servicio... Dra Diana Chiang y su enfermera (CL)
- The staff that I spoke to over the phone was super helpful and went above and beyond to find me an appointment. This happened 3 separate times and the amount of patience they exhibited was noticeable... I have seen many medical professionals throughout the years and this was one of the few times that I experienced a positive experience. Dr. Pousti truly made me feel heard and cared for. He was very knowledgeable and really took his time going over all of my concerns. He was engaging, communicative, and respectful. Overall, I experienced top quality care through and through. (NC)
- Can't think of anything... Always a pleasure to visit this office... Alexis was wonderful! (NC)
- no it was perfect... Dr. Nathan Uebelhoer was amazing... Dr. Nathan Uebelhoer (EC)
- Dr Jose Angel Gonzalez is the best doctor, also all the staff is great (NC)
- Every thing is fine... As usual medical assistant was perfect... As usual Amy knows her job and does it well. (EC)
- Dr Pousti & MA Susie thank you both so much! (NC)
- Dr. Barrio (POW)
- Doctor Brogan is amazing, kind, and very caring. Everything was perfect!... Thank you Dr. Brogan for all of your help. I am super appreciative to have you as my dermatologist. 10 out of 10!.. Dr. Brogan (EC)
- Dr. Tyagi always takes the time to really listen to me and explains my options very well. (NC)
- Nothing perfect visit... Dawn and Dr U (CL)
- Dr. Chiang (EC)
- Dr. Barrio is very attentive, knowledgeable and professional. Very good experience. (POW)
- Keep up the good work. Nothing to improve... Dr. Pousti is so empathetic and kind. Besides his excellent care, his caring attitude made a huge difference in making a bad accident more manageable. (CL)
- no improvements... I don’t remember her name but she had short hair and the cutest round green glasses she did my numbing shots she was so sweet and kind thank you again. of course dr U is the best everyone that works there was so nice (EC)
- I also saw Dr. U and I really appreciate the fact that he takes time out of his busy schedule to see me even though I’m not on his appointment list... Sofia Re-bandaged my wound and she was incredible. I appreciate the fact that there was almost no pain and she just did a great job. She was amazing...(EC)
September 2024
Comments:
- I’m happy great job... Great work...Everyone (NC)
- Im satisfied you guys are great....Thank you guys...All members of the staff (NC)
- Excellent bedside manner... Personable staff (CL / Bo)
- The medical assistant and nurse were both very attentive (NC)
- Muy sastifecha... Estoy muy feliz con esa atención y muy profesional (NC / Angel)
- Excelente (EC)
- No improvement needed. (EC)
- Todo está bien...Nonguno (NC)
- I am satisfied... None so far... They all act look like professional. (NC)
- Just keep doing the GREAT WORK you're doing!!... Absolutely love all the friendly staff members!! (EC)
- No improve...Excellent...Very good (NC)
- The doctor I saw was fantastic. I already see an improvement after just 1 day of treatment (NC / Bo)
- Everything was great...Everybody Was friendly and helpful (EC)
- (NC)
- Great staff and Physicians... All staff continue to be you (NC)
- It's excellent already... Keep up the good work... All of them are good (NC)
- You are fine... I am pretty satisfied... Everybody was fine (CL)
- front desk was nice and kind made me feel welcome (NC)
- It was excellent... Thank you all. Excellent!... Everyone. (NC)
- I really appreciate that my concerns were taken seriously. I also appreciate how efficient and painless the doctor tried to have the procedure be. And the medical assistant did a fantastic job of helping me feel more at ease. ( POW / Shinko)
- Service is grat, don't change...Thank you... All of them (NC)
- After check in, very efficient processes. Staff were all very kind and considerate (NC)
- muy buena... :) (NC)
- You can't (NC)
- I am strong enough to suggestion to another patient he’s a good doctor. I have patient to every question that I asked... All staff are nice (NC/ Justin)
- You guys were great...Thanks for being so courteous and professional...They all are great. ( NC)
- Very pleasant and professional (EC)
- Everything work out perfect...Everyone we’re really nice...Everybody is very kind (NC)
- Excellent and satisfied.(EC)
- Every one was great!...Team FHC Nacional city (NC)
- My experience was perfect everyone very professional... All were very good (EC)
- No improvement needed (CL)
- I would've said free coffee, but everyone is so efficient, and professional, who would have time to drink it? So I'm at a loss of ideas. ...Thanks for helping me, and being kind...Thanks for your kind understanding (POW)
- Everything was exceptional... Awesome Staff (NC)
- No change leave it the whole place is awesome... The whole staff is great Caring helpful... All staff is awesome they care about all patients (EC)
- Thank you!... All staff (EC)
- Todas desde el dr hasta las se retarias muy amables y eficientes (NC)
- Todo está bien... Buen profesionalismo (NC)
- Communication... Great... All (POW)
- They do good job (EC)
- Sigan igual. Todo estuvo muy bien... Me agrada el servicio de todo el personal y mi doctor. Muchas gracias...Todo el personal, me hizo sentir que soy bien venido. (NC / Justin)
- Everything was great (EC)
- Great... The lady front desk near the door entrance door. Appreciate her greeting and check in... The lady at the front desk near the entrance door and Ava the assistant. (NC)
- who helped me at the desk was very nice (NC)
- Keep doing what you're doing... they are all great... all of them (POW)
- Fue satisfactorio no hay nada que mrjorsr... Me pareció muy buena Dra y empatíica con el problema... La medical assitent (NC / Abby)
- Excellent (EC)
- Everyone was really nice. I don't remember any names, sorry. :( Great job, I know this is a newer location and everyone is still getting the hang of things. (CL)
- Everything was great (EC)
- You are doing pretty good already...nothing at this time...Everybody was good (VC)
- Todo bien... Muchas gracias a todos (NC)
- It was great... Dr was awesome. Took care of business and got me on my way (EC / Justin)
- Great office! They got me in the next day when explained how much discomfort I was in. Very efficient, organized and parking is also readily available. Would highly recommend. (EC)
- Completely satisfied... Top Dermatology care. Highly recommend the entire operation. (NC)
- Buena (EC)
- No improvements needed (VC)
- So far so good (EC)
- Good... Good (NC)
- Nothing to improve. I'm well satisfied... Excellent customer service. Front office personnel very kind , respectful (NC)
- Everything is good. Can’t see any thing that needs change... Thank you (NC)
- Muy bien todo gracias... Que siga siendo ese excelente médico. (NC / Justin)
- Thank you! (NC)
- The lady the checked was very friendly and helpful! (CL)
- Dr was very polite, efficient, and knowledgeable. Thank you... Dr and medical assistant (NC / Bobak)
- Todo perfecto... Gracias por su servicio... A todos (NC)
- Nothing to add... Everyone was outstanding... None at this time (EC)
- Good experience... Thank you for all the staff for being nice... Thank you for all the staff for being respectful and professional (NC)
- The young lady at the front desk was excellent. She handled my insurance problem quickly and with patience. (EC)
- The receptionist was very personable and friendly. (NC)
- nothing... Kind & friendly... I don’t (EC)
- Everything good... Great... Good (POW)
- It was fine... (EC)
- Doctor was really nice. He answered all my questions and was so helpful! (EC / Justin)
- everything good (EC)
- Keep up the great work!... Everyone is very friendly and helpful. (NC)
- Thank you (NC)
- Muy bien todo gracias... Que siga siendo ese excelente médico. (NC / Justin)
- Was perfect... Thanks everyone was amazing... All doctor was great!! (NC)
- No need everything was great... Nothing at this time... Everybody was great
- Keep up the great work... Thank You... All the staff deserve a Thank You for their great work and friendly faces. (NC)
Staff Highlights:
- Dr. Patel is one of the best doctors I have met - professional, kind, empathetic and knowledgeable (POW)
- Dawn (CL)
- I am SO grateful to Dr. Sateesh and the staff for letting me come in on very short notice for the removal of a bleeding wart. (NC)
- Dr.Gonzales as well his assistant were great.I was nervous at the start but Dr.Gonzales let me tell stories about my children and he responded well with me to distract my attention from procedure.Thank you!! (NC)
- Make Lilly Employee of the Year (POW)
- Dr. Patel is very thorough (POW)
- Dr. Patel and Lilly (POW)
- Dr. Uebelhoer was called in to consult and he was fantastic. I couldn’t be happier with the whole department!! (EC)
- Dr, Tyagi was great (CL)
- excellent visit all around,.cannot think of any improvements... Dro Gonzalez is extremely friendly and knowledgeable (NC)
- Dr. Tyagi listened to my concerns and addressed them and offered solutions and backup solutions if the initial ones didn't work. She is very professional and attentive.(NC)
- Keep doing What u do. Respect to patients... Above & beyond grateful. + I am pretty hard to satisfy)... Everyone. Dr JA González (NC)
- You Guys are great !... Dr José Ángel González is an excellent doctor, he is very professional full of knowledge in his field Dr González is very patient, he takes his time explaining the treatment , also he is very attentive, kind, and humble.
Dr Jose Angel González is the best !... All the staff is great ! (NC) - Dr. Lin is amazing. (POW)
- Dr Celano appeared very knowledgeable. (NC)
- Very friendly... Nice person... Dr gordon (NC)
- I'm very satisfied as is...Everyone very nice and professional...Dr Chiang, the girl who took me back to room and the young man at the check in and out desk (EC)
- Dr Chiang (EC)
- Ava was helpful and gave me some samples as was the check in Staff (CL)
- I do not remember the name of the doctor who worked on me, but she was very thorough & very professional...The person who setup my appointment was outstanding, & she allowed me to get a cancellation appointment slot, so that I could have a cyst treated before a pending vacation. Awesome treatment for a new patient. I will be coming back.(POW / Shinko)
- Dr Celano is always easy to talk to and understanding thanks so much (VC)
- Dr. Tyagi is wonderful --kind, patient and she takes the time to explain procedures and answer all my questions... Dr. Tyagi (NC)
- Dr. Tyagi was so helpful and kind (EC)
- It was a great experience... Dr. Patel is as wonderful (EC)
- All the front desk staff are very kind and helpful. Really appreciate Dr Celanos thorough explanation of things. He was professional and kind. (CL)
- Dr Abhilasha was great! (EC)
- Dr U & Rose (EC)
- It was PERFECT... Dr. Celano IS THE BEST... Dr. Celano (NC)
- Liked Dr. Jennifer Chiang - she was thorough and professional... Dr. Jennifer Chiang (CL)
- Dr. Abby was really nice and a good listener she helped me out a lot :) (VC)
- Everyone I've dealt with has been very friendly. Dr Gordon has been great, and answered any questions I've had come up, as well as providing options if I decide to do treatment for vanity reasons. (EC)
- It was a perfect visit ... Thank you Dr. Celano for taking your time to hear my concerns and for providing answers to my questions : ) (EC)
- Thank you to the stsff... My doctor and his assistant Patti along with the person who Administered the anesthesia (NC)
- Dr. Gonzalez for always being kind and understanding, and getting me my prescription and condition getting clear , the medical assistants as well are always kind and compassionate (NC)
- I love Dr Tyagi!! She is the best and she listened to me while I explained what was going on with me!... Dr. Tyagi!!! (NC)
- Dr Chiang and her MA were wonderful (EC)
- Excellent service... Thank you for your excellent service...Dr Gordon (NC)
- Medical Assistent Beem (? Sp) (EC)
- I had a great experience... Dr Chiangmai is an excellent doctor!... Yes Dr Chiang! (EC)
- I like my Dr Jennifer (EC)
- All was perfect !... All was excellent !... Dr. Justin Gordon (NC)
- I’ve tried a few Dermatology offices. This is the first time I’ve seen a dermatologist who actually listens to the patients concerns. Dr. Sateesh is very knowledgeable and a good listener. I’m very satisfied with my care.... Very professional staff. Pleased. (NC)
- Dr. Barrio (POW)
August 2024
Comments:
- Perfect !!! (NC)
- Very courteous and knowledgeable (NC)
- You guys doing great job... Girl that did redoing my dressing very helpfull and kind and knowledgeable (EC)
- I didn't catch her name but the woman that wears glasses and works the check in desk has an incredible positive attitude. (EC)
- Excellent service and advice (NC)
- Im happy (EC)
- Nothing! Books and a small table were even available for my child (EC)
- I think I guys are very professional thanks... The 3 assistant who re wrapped my bandage did a great job... The whole crew (EC)
- Nothing everything was great... Very one was nice and helpful (NC)
- Thank you... The office staff were very kind. (NC)
- Very thorough exam best ever (POW)
- I don’t see how it can be improved (EC)
- Not sure of the name but the person who answered the phone then rescheduled our appointment was awesome (EC)
- I didn't catch her name but the woman that wears glasses and works the check in desk has an incredible positive attitude. (EC)
- all the staff have been great (EC)
- Wonderful... Very caring doctors (NC)
- So satisfied (NC)
- All is good. They are all kind and helpful. (EC)
- Everything went smoothly, I have no complaints. (POW)
- THEYRE SO SWEET!!!!! (NC)
- Everything was fine and the people could not have been nicer (EC)
- Great experience (NC)
- Everyone is friendly, & professional (POW)
- Yes. The Check out desk lady (I don’t know her name ). She was especially kind to me. She helped open the door for me and also was concerned about me as I waited outside in my wheelchair. Thank you! (EC)
- Thanks for effort made to accommodate a walk-in new patient/consult... Every body that attended to me did a great job.
- Everything was great no problem thank you... Thank you for your kindness and your help and understanding. fantastic job... All staff members I came in contact with was fantastic thank you (EC)
- I know very little about dermatology. Thanks for being so understanding. It was nice meeting you for the first time... Back office medical assistant seemed to perform his job efficiently. (EC)
- Doctor is handsome (NC)
- Letting everyone know that they were all professional (NC)
- Everything was good... Did an amazing job!... Doctor Patel was amazing (EC)
- Gracias por su atención... Que Dios los bendiga... Que todos son excelentes. (NC)
- The staff and the doctor was great. Great staff and Doctor's. They all are great. (NC)
- It is great already... Nothing at this time... The Doctor (NC/ Nathan)
- By treating patients well (NC/ Nathan)
- All very nice (NC)
- Keep up the great work... All of them... Keep been a team (POW)
- Un buen equipo de trabajo, lo que sería... Mis felicitaciones para mi doctora que es muy profesional y compasiva... Todo el staff (NC/ Abby)
- Thank you for not trying to convince me to seek expensive & non-essential treatments for my skin! (POW)
- everything you do is great (NC)
- The Doctor was great (NC/ Nathan)
- Good... The does a group effort to give a great office visit (NC)
- It is great already... Nothing at this time... The Doctor (NC/ Nathan)
- Good... Nice and good... Good (EC)
- El doctor y asistente fueron muy bien (EC)
- Doctor was very understanding and explained things well and in simple terms! (EC)
- The whole staff works together well (NC)
- My experience has been nothing but positive. Thank you! (NC)
- All the staff was great (NC)
- Everyone is Wonderful! Thank you... I appreciate all the staffs time and attention... All that helped out yesterday. Thank you. (NC)
- Everyone was great (NC)
- Todo esta perfecto... Gracias por su atención... Todos en general (NC)
- I'm satisfied with your services... You guys are great. (NC)
- Se nota un mejor ambiente de trabajo y menos presión de tiempo al atender a los paciente :) eso es muy bueno!... El joven que me pasó al consultorio y me hizo las preguntas médicas antes de entrar mi doctora fue muy amable. No se su nombre pero fue la persona más amable que me ha atendido en esa clínica. Fue respetuoso, atento y se tomaba el tiempo para escuchar y anotar todo (EC)
- Everything was great (NC)
- The whole staff (NC)
- Experience was good (VC/ Nick)
- I appreciate how my Dr and staff were able to help me get my medication approved! (NC)
- every thing was satisfying (VC/ Abby)
- I don’t remember her name but Dr assistant was amazing & polite. To be honest everyone was very polite. The receptionist was amazing as well. (POW)
- Was great... Very helpful (NC)
- Great too... All of them (NC)
- Thank you for helping me (EC)
- Thanks for your help! (NC)
- TODO BIEN (EC)
- My doctor was great. (NC)
- Que sigan tratándonos bien como siempre lo hacen... Creo que reconocer a todo el personal desde el recibidor ayudante doctor todo su personal (EC)
- Made my life much better (NC)
- I’m happy with the staff’s performance during my last visit... Every staff member (NC)
- Everyone great (NC)
- You’re mighty fine (NC)
- It was a good experience for me. (EC)
- All staff members I came in contact with (NC)
- It was perfect... Just a big, sincere "Thank you."... Everyone was fine (NC)
- Very Good!! (EC)
- Everyone was great, but the gal at the front desk was absolutely extraordinary making sure I filled out the right paperwork and she was very gracious when she greeted me when I came in. (CL)
- Excellent (EC)
- Good (EC)
- Thank you! (NC)
- Everyone that I came in contact with was very nice and caring. (CL)
- Keep up the excellent work! (EC)
- The medical assistant who gives me shots….? Re-emerge? (EC)
- I thought everything went smoothly (EC)
- Very satisfied with my visit (EC)
- Everyone was extremely kind & very helpfull! The woman who checked me in was so extremely kind! (CL)
- Outstanding service- (NC)
- Whole staff is performing at high level (EC)
- thank you guys (NC)
- La gente en la recepción muy amable (CL)
- The front desk lady was awesome. I don’t have her name. But she was very kind and helpful. (CL)
- The doctor’s assistant (EC)
- All of my interactions with staff was excellent. (EC)
- My doctor is really good. (NC/ Vicky)
- You're already the kindest, smartest people -- doctors and staff... You have a great staff! Truly nice people. It's beyond choosing good people though. I recently witnessed several staff members who had to manage a difficult patient (a relative of a patient, I think) and the consistency of their reactions and behaviors was impressive. That level of teamwork doesn't just happen out of the blue. (NC)
- Continue with the excellent service... Thank you for hard work... I keep forgetting the names of the staff that I interacted with.so thanks to all for creating a very pleasant atmosphere. (NC)
Staff Highlights:
- Dr. Celano is so professional.. and I sense genuine caring in him... Dr. Celano AND FLO !!! (NC)
- Mia was great! (POW)
- Dr. Celano is the BEST !!!Dr. Celano AND FLO ARE TOO COOL. YOU... Flo (NC)
- Dr Jose Angel Gonzalez was excellent with my Autistic son, was patient and explained everything to us without rushing out. He even helped with another concern I had for my son and made me feel alot better on other medications that my son could take and what effects if any could arise. I really liked his attention.
- Dr Chiang is Awesome (EC)
- I was impressed with Dr. Barrio's knowledge and diagnosis. I also also appreciated her calling me during her travels to provide me with the biopsy results. (POW)
- Dr Shinko Lin (POW)
- Dr Lin was excellent very thorough (POW)
- Susie was great! (POW)
- El Dr José Ángel González fue muy amable con mi mamá la trató muy bien ella quedó muy contenta y todo el personal que la asistió también muchas gracias gracias (NC)
- Dr. Nathan Uebelhoer & his team! KUDOS (EC)
- My doctor Jose Gonzales was kind and did a good job for my incision (NC)
- dani (NC)
- Yes, Dr. Tyagi (EC)
- Dr. Lin was fantastic... Dr. Lin, The Front Desk, and thr medical assistant who helped me. (POW)
- I DONT THINK ITS GET BETTER THAN THIS. I loved my experience with the staff and dr brogan... Dr brogan was just so hunble i felt safe and comfortable and she looked like she truly cared and was VERY IMFORMATIVE (NC)
- Dr Chiang is very kind and appears to really care about my health (EC)
- Dr. Patel is awesome!! (POW)
- Dr Celano (NC)
- Dr u, is great (NC)
- Dr. Gonzalez and staff. (NC)
- Dr. Nick and the entire sdfd staff. (NC)
- I absolutely love Dr. Gordon. He is a very caring individual! (EC)
- I am thankful and appreciative for the medical services I receive from Dr. Brogan and her team. Thank you very much for educating me and guiding me to be a healthier and more confident Me! (NC)
- Michelle Ponce (NC)
- Dr. Celano was very thorough... Miguel was very helpful (EC)
- I'm very happy seeing Dr Gonzalez. I've been his patient for almost 2 years. He's been very accommodating to my needs dealing with melasma and figuring out just the right treatment for my skin type. There is such a big positive difference in my skin now than before seeing Dr Gonzalez for treatment... Dr Gonzalez is the best (NC)
- Dr tyagi cured my illness in just one visit to your clinic, ive been to another dermatologist before but my problem persists. Good job to dr tyagi (NC)
- Tyagi been the best for over a year only person I trust for my skin... Tyagi best doc there is honest and straight fwd (NC)
- Dr. Barrio was excellent and very thorough... Front desk person Dawn (POW)
- Pay Dr Sateesh more money She's Amazing (EC)
- Dr Celano (NC)
- Dr. Gordon was amazing. Really took the time to explain everything. That staff especially the MA's were exceptional. I forgot to get the names (EC)
- Dr. Tyagi is a sweetheart (EC)
- Dawn is great! (CL)
- Nothing. Dr celano is the G... Dr celanos energy is just different. He is a super nice and helpful person... Dr celanoo (EC)
- Dr Tyagi and assistants were professional and understood my concerns (EC)
- Dr. U was very patient with me and my tremors. Thank you... Dr. U and his assistant (EC)
- Dr. chang (EC)
- I greatly appreciate Dr. Chang (EC)
- Dr Gordon and the girl with colored hair (NC)
- Dr Celano addressed all my concerns quickly and thoroughly. He treated some areas immediately, advised me on other areas, and was very pleasant... I was VERY happy to see Dawn at the receptionist desk. She has helped me immensely when she was with Dr Martin. She will definitely be an asset to your office. (CL)
- Maryam was very nice and informative. (EC)
- Dr. Nathan Uebelhoer is Professional, and an outstanding surgeon very concerned of his patience at all times (EC)
July 2024
Comments:
- Keep up the great work... You all are so kind and get us in so quickly. (NC)
- Son amables y tienen una sonrisa que da confianza (NC)
- GREAT COSTUMER SEVICE THANKS FOR MAKING MY FIRST VISIT MOMORABLE... GRACIAS ... PERFECT 100 % (NC)
- Wait time was good. (EC)
- Doing fine (EC)
- I'm content with my visit (NC)
- Everyone tried to help and did. (EC)
- Buena con muchas. Buenas vibras (NC)
- Everything was great... Thank you guys for always being caring and helpful. I really appreciate the staff and doctors... They’re all great ! (EC)
- I can’t think of anything. Wish all my health care was this easy. Thank you for the excellent care you provide every visit. (EC)
- Thank you for seeing me. (EC)
- They all did a good job (NC)
- Just keep doing the great job (EC)
- i HAVE NO ISSUES... Everyone is very kind (NC)
- Gracias! Me hicieron sentir bien recibida desde que llegue y eso me Quito los nervios... A todos!!! Muchas gracias! Mi primer visita fue una experiencing agrdable. (NC)
- I was a walk-in patient and everyone was just accommodating. Thank you for caring especially when one is in pain or itching all over. (NC)
- muy rápido muy amables (NC)
- Everything went well. (NC)
- Just keep up the great work.... Thank you for treating ALL of your patients with respect and dignity. (NC)
- Not sure, had good experience (NC)
- Visit was great.... Thank you for your care.... ALL (NC)
- I liked all the staff and my Dr. very much. They were all very nice and professional.. I love that... I really liked my Dr. he was very thorough , kind and honest. He has a great Ora around him. (EC/ Dr. U)
- Always a great experience, thank you for all you all do. God bless you all always... Thank you and keep up the great work! Your loving care helps us fight our pain we feel daily. God bless you all always. (EC)
- All of the staff was friendly and helpful (NC)
- Best service!!! (EC)
- I am happy thank you... Thank you very much ... Thank you (VC/ Nick)
- The Team is awesome (NC)
- Everything is good (NC)
- Verry profesional nice to visut (EC)
- Gracias (POW)
- All was great! (EC)
- very capable,knowledgeable and kind... doctor (NC/ Nick)
- Nothing to improve (EC)
- Not sure if it is possible. Just thanks to everyone. (EC)
- Everyone was great! (NC)
- I’m satisfied so far (NC)
- Everything was great... Everyone was awesome (NC)
- you are doing a great job... nothing at this time (POW)
- It couldn't be improved upon (NC)
- I don’t have anything to add... You all run fast and efficiently and very nice staff... She was the front desk staff i don’t know her name but she was nice when i called that I would be late. (NC)
- To es excelente mente, cómodo, cortés y amable, excelencia a la eficiencias y la mecánica de trabajo. Thanks... Staff excelente, capacitación y eficiencia excelente... Todos incluyendo,mi especialista y doctor, merecen ser (Encomiados,por la excelente maneras de manejar todo,en cuánto a relaciones humanas Y la humildad de todos allí. (NC)
- Todo es excelente... Excelente atencion... Todo el staff muy buena atencion (EC)
- They provide very goo information and everything in general... Always good (NC)
- Overall, very happy with my experience, grateful to have been able to be seen the same day I called for an appointment. Feel my doctor and her assistant were very capable. Felt I was in great hands. I didn’t catch her name, but whoever scheduled my appointment when I called was so helpful and kind, even asked if I preferred a male or female doctor. Very impressed with her care and demeanor. (POW)
- Just keep up the good work (MA)
- Keep it up. Great service, not all physicians can give that comfort we need as patients. (NC)
- Keep up the excellent work. You're the reason I changed my insurance so I could be treated with respect and kindness. With my debilitating disease I am usually anxious and terrified since I've had nightmare inducing experiences elsewhere. Thank you from the bottom of my heart!... The young gentleman that escorted me to my room. He was very professional and his kindness helped with my anxiety. (NC)
- All good. (EC)
- I'm very pleased with this specialist and with her team (POW)
- Everyone is professional and helpful. (POW)
- Inmejorable... Excelente Servicio de todo el personal y sobre todo Medico profesional (NC)
- Please keep providing the same superior level of support and health care services! Thank you for taking such good care of me. (EC)
- Outstanding job of monitoring and treating issues without delay. Thank you all for your continued superior level of care and another job well done!... All members of the doctors team are highly professional and very supportive. (EC)
- Nothing good service (VC)
- All were great and very kind (EC)
- Continuando con Este excellente trabajo... Gracias aprecio su compression hacia mi salud... A todos pero en especial a la persona que respondio mi llamada e hizo Todo lo posible por darme una cita lo mas pronto que puedo. (NC)
- Always been great never an issue... Keep up the good work... All our fantastic (NC)
- Todo fue satisfactorio para mí... La asistente del Dr. fue muy amable y respondió a todas mis preguntas (EC)
- Thank you for your support, service, and help... All that were up at front desk on that date of 07/19/2024 (NC)
- Thank you for your help.i am so happy with my experience at SDFD... (EC)
- I am very satisfied... Delighted (NC)
- Great service (EC)
- Todo excelente... Excelentes doctores... Muy amable recepcionista y doctor y la axuliar (EC)
- I am navigating the switch from SCRIPPS medical to new providers and THIS office wins the award for kindest and most pleasant of any staff I have encountered at the different offices that I get treatment from. Thank you for being so professional and considerate. I like the name tags with titles/assignments... Yes, the gentleman who checked me in was amazing as well as the assistant to the doc. (EC)
- Great job to all. After a no care stay through FHCSD- PACE- Im starting to feel much more confident and less embarrassed about my appearance. Had lots of growths on my head and an unbelievable amount of warts on both arms and hands. Just who would Wana touch someone like that. Depressing... I wish I knew her name. She help with wrapping me up and finding all I misplaced as I was leaving. (NC)
- No hay que hacer nada... Gracias por su buen servicio (NC)
- Many Thanks (POW)
- The receptionist in el cahon that found my emailed referral based on my email address (NC)
- It’s good as it (EC)
- Yes they were very efficient.and courteous.nice. (NC)
- No comment, I had a great experience... I appreciate the staffs friendliness, from the front desk to the doctor. Everyone was very nice and that made my visit better. (EC)
- All was good (NC)
- I have no comments (NC)
- Todos son muy amables (NC)
- I was treated very well. I also want to thank one of the.... Yes one of the front desk lady's went out of her way Togo talk to my Dr. My pharmacy only got one prescription. So I went back to the Dr. and she asked for the other prescription and they sent it to my pharmacy. I'm grateful. (EC)
- Excellent service as always (EC)
- Very satisfactory... None all of questions were answered (NC)
- It also great... Keep up the good work all... All (NC)
- Keep up the good work (EC)
- Fabulous staff Great Doctor (EC)
- Wonderful smiles (EC)
- Great visit... Everybody was great (NC)
- Para mi experiencia esta muy bien el trato que me dieron! Para mi no hay nada que mejorar... Estoy contenta con el trato que me dieron (NC)
- In general I am very grateful for excellent care... Dr and nurses (EC)
- I've good experience in your office... Excellent doc and staff (NC/ Justin)
- The staff was so nice and Caring and my surgeon was so gentle and very concerned about my discomfort and made my procedure more comfortable. Thank you very much doctor... I would like to recognize the nurse that did my numbing she was so nice she took the time to give me breaks brought me a blanket gave me water . They really care about their patients.thank you the whole staff great job (EC)
- I am not great with names: all were wonderful (NC)
- The people were fantastic. (EC)
- Thank you very much (NC)
- The Doctor was doing a surgery... They were very considerate and courteous. (NC/ Dr. U)
- You have an amazing group of people! (EC)
- Keep staff smiling... Desk staff, this young lady helped me beyond duty after my surgery, so kind, all are but it was so specially tender and helpful, don’t recall her name. She made sure I had the right option safe and convenient while ordering transportation for my needs: KUDOS! (NC)
- Everyone has been the Best at their jobs, (EC)
Staff Highlights:
- Dr Gordon was very kind and informative. (EC)
- Yes Dr Barrio Victoria (NC)
- Dr. Gordon was great. Medical assistant Riva was also great - sweet and professional. (EC)
- Dr. Brogan (NC)
- Dr, Sateesh was great... Front desk people were great. (EC)
- Dr. Barrio was amazing. She made time out of her busy schedule to see our infant urgently. She took her time and answered all of our questions clearly and professionally. She is a true expert. Highly recommend (NC)
- Dr Gonzalez I saw for the first time . He was very nice and very knowledgeable about my situation. He is a very great dermatologist like Dr Sateesh. (NC)
- Dr Brogan (NC)
- Dr Gordon (NC)
- I'm already very happy with dr. Brogan and all that work there. After having so many problems with Pace, they welcomed me back. Yahoooo for my side lol (NC)
- Dr Delano (NC)
- Dr U, Susie,rose (EC)
- I cannot think of anything at this time. My appointment was a Tele-Health appointment. Dr. Tyagi responded to my email concerns. (VC)
- Kaden was very pleasant and professional (NC)
- Rose (NC)
- Mia and Dr Barrio seem to work well together (POW)
- Dr Brogan (EC)
- Ginger (NC)
- The Dr. nick was quick and to the point his medical assistant was nice and knowledgeable (NC)
- Dr González/ Flor. Assistant (NC)
- Dr Chang and her assistants have surpassed any expectation I have had regarding the care and results I would have at SDFD. (EC)
- DR. Tyagi: was pleasant and patient while examing me. I was especially appreciative that she applied medication to my back and legs while I was on the examing table. That started providing some relief immediately. (NC)
- Dr.Chaing is wonderful. (EC)
- Dr. Tyagi responded to my email with a phone call/Tele-Health call. (VC)
- Dr. Patel is very helpful, kind, and understanding. (POW)
- Dr Jose Angel Gonzalez (NC)
- Dr. Celano (VC)
- Flora was great! (NC)
- I really enjoy my visit with Dr Brogan. She never makes me feel self-conscious and never harps on me about being in the sun. She is always willing too check anything I ask. (EC)
- I was thankful that the clinic could see me in a same-day appointment, and I appreciated Dr. Tyagi's knowledge. (NC)
- Dr Chen was great. She looked at My face and froze them off. I liked her. (EC)
- I am delighted to have Dr. Gordon as my physician for almost two years now. (NC)
- I like the kind assistant Reem. She was silent and didn't try to take over the session like at other places I've been. I think she was in training, such is super cool because they get a lot of Arab patients. It's El Cajon, after all... Yes, I liked Dr. Tyagi. She's the best! (EC)
- Rose and Dr.uebelhoer staff .excellent (NC)
- Dr Patel is wonderful and very approachable. (EC)
- I was able to see Dr. Jose Angel urgently (scheduled 1 day before) and he was able to tell me the plan of action on treatment (perform skin biopsy, then treatment types depending on result). He explained that there are safe treatments available for my condition. Previous dermatologists told me they had never seen a case like mine before, and they didn’t know what to do and didn’t seem to be willing to do a skin biopsy. (EC)
- Very accommodating specially Diana Garcia (NC)
- Dr Chaig (EC)
- Dr Celano was very profesional (NC)
- Dr U so skillful . The best . The LVN who premedicated around my wound was outstanding. I always feel so great when cared for by Dr U... Everyone . Rose Dr U assistant always great (EC)
- Front desk was friendly (POW)
- Dr. U and his staff are excellent. (EC)
- Dr. Tyagi and all the staff were exemplary (NC)
- Dr. Tyagi (NC)
- Rose. (NC)
- Dr. U and his team are the best! (NC)
- Dr Tyagi was very professional, thorough and has an excellent bedside manner! (EC)
- DR U is kind fun! and professional challenging all Stereotypes being a surgeon.. Thank you (NC)
June 2024
Comments:
- Todo es muy bien... Estoi muy contenta con mi doctora (POW/ Shinko)
- Everything was fine no improvement needed (EC)
- You can't... Thanks... Everyone (NC)
- Great experience... Front desk staff where really helpful. (EC)
- Very positive experience. (POW)
- La Srta que me llevó al consultorio y me hizo preguntas de mi salud (NC)
- All staff/physician were professional, knowledgeable and caring. (EC)
- Very good... All the staff was very nice and help everyone... In front (EC)
- you cant... whoever the young lady that called to see if she could get me in was fantastic. she got it done and that was the best (NC)
- Everyone was professional... Everyone (EC)
- I love the two women administrators at the front desk customer service. (POW)
- I need to thank everyone in the office (EC)
- Son personas muy amables y se esfuerzan por dar la mejor atención. Gracias... A todas porq lo meresen. (EC)
- Everyone was professional (EC)
- Very professional (POW)
- Nothing- office staff professional- doctor thorough and excellent. (NC)
- Thank you (EC)
- Thanks and appreciation... Check out associate was great (NC)
- Todos están bien... Muy bien trabajo.(EC)
- Was pleasantly surprised! Enjoyed my bisit (EC)
- It's pretty good I wouldn't change or add a thing. I'm extremely happy with my dermatologist she's awesome!! Professional and no messing around she gets the job done!!... Front desk is very pleasant and kind (POW/ Shinko)
- Had an issue with insurance and medication coverage. Issue was resolved immediately by Dr Gordon & staff. It was expedited and followed up by a call. Extremely helpful (NC)
- Thank you! (NC)
- Thank you yall were vary supportive and took personal care of my condition... Thank you to you all (NC)
- I walked in with an urgent (but not imminently fatal) issue and was seen by my doctor within an hour! Everyone was friendly, fast and professional - as usual. Honestly, if every medical office behaved like this one, Prozac would go out of business. Thanks to all of you! I was truly in distress for several days before I came in. I had lost a lot of sleep worrying. It was very assuring that you were helpful and kind. It made a difference. (NC)
- Thank you. I appreciate your patience & knowledge (NC)
- The surgeon and all the staff were very courteous and professional. I felt very cared for, thanks! (NC/ Nathan)
- Ever since I started at Family Dermatology I definitely feel more confident in my ability to care for myself. I still have skin issues and the only real solution is not having the foods that aggravate my allergies or digestion. Despite that I feel better knowing someone like Dr. Tyagi and before her Dr. Stevens, are caring enough to be there for me and support me through my medical concerns. The staff is always cordial, professional and courteous and I have never encountered an issue that we couldn't work together to resolve. What's more the staff has been kind enough to offer alternatives and suggestions that helped improving my care. Quite literally, all of the staff and doctors I have had the pleasure of working with at San Diego Family Dermatology have been amazing. I couldn't ask for better providers. (VC)
- Continue withe excellent level of care, professionalism, kindness. (EC)
- You are all very friendly, approachable and helpful. Keep up the amazing customer service. (EC)
- Always a nice experience (EC)
- Everyone from check-in to check-out. (NC)
- Siempre recibo excelente atencion... Estoy muy satisfecha con la atencion que me brindan. Estoy muy contenta con el aspecto de las nuevas oficinas. (EC)
- Always a pleasurable experience... If I could remember their names I would. ALL of the staff were very kind and courteous. (EC)
- Nursing staff and doctor were excellent and helped me in a timely manner. (EC)
- Everyone here is absolutely wonderful. No complaints... Dr. Barrio is my doctor. I trust that by the end of the year my skin will be in a better state. (POW)
- All good... Staff very friendly, efficient, caring, helpful. (POW)
- Toda la atención fué excelente... Estoy muy agradecido con todo el staff/ medicos que me atendieron, fueron todos muy profesionales... El personal de oficina y asistente médico que me atendieron fueron muy amables y profesionales, muchas gracias. (NC)
- excellent (NC)
- I think there's no need to improve everything is good thank you... Thank you so much I was able to get an appointment as soon as possible and I was helped with NY situation. I'm very grateful (EC)
- No improvement needed keep up the good job... All were excellent (NC)
- Always a nice experience (EC)
- Todo bien (NC)
- Thank you all so much! I had a wonderful first experience, everyone was so professional and so kind!! (EC)
- After a simple procedure, I felt faint and nauseous. The entire staff took wonderful care of me and helped me recover. I highly recommend this entire crew for their amazing care and going above And beyond. genuine and high-quality care and knowledge. The entire staff was exemplary during my visit, which took an unexpected turn for me. (EC)
- They’re doing a great job (EC)
- No improvement needed... Keep up the good work (NC)
- Staff and doctor were very friendly, Dr Chiang was very attentive to listening to my dermatology concern... Dr Chiang is a very friendly and caring doctor. (EC)
- They explained everything thoroughly and was very concern with the situation and worked very hard to do what was needed (NC)
- It was all excellent... Thank you for providing the best care ever!... (EC)
- Very good service... Everyone was very nice and cordial (NC)
- Es excelente para mí... Gracias por su atención... A todos los felicito por su amabilidad. (NC)
- They are helpful and nice. (NC)
- So far so good. No negative experience for me... Receptionist were very pleasant. As well as Dr. and Assistsnt... All of them did amazing (POW/ Sachi)
- staff/surgeon/doctors were Awesome! very professional and friendly. I felt like family there. Especially when you say "good bye" to me as I am leaving ! That leaves a smile on my face, thanks!... Assistant who removed my staples (cannot remember his name) was very friendly and gave me good answers to my questions. I really appreciated that. (NC)
- Well on my behalf everything was excellent. Thank you guys for your help... All members for a delightful experience (NC)
- Estoy satisfecho con la atención que brinda de todo el personal desde el recepcionista hasta el médico que me atiende (NC)
- Excellent customer service and patient care. I'm always happy with my care and have recommended many friends and family to come here as well. (EC)
- Thanks for the children’s books in the lobby and for giving my son a Groot sticker! (EC)
- You guys are doing great, keep up the good professional work, rearlly good. Thank You All, Thank You... Everyone (NC)
- NA. Your office is wonderful.... Everyone there is wonderful. (NC)
- Everything was great... Everyone was very nice (POW)
- The appointment center and staff at the National City office are great. (NC)
- Everything was ok (NC)
- Good (EC)
- It was fast and efficient. I only had stitches to remove. The assistant did it quickly. Thanks for the service. I did not get the assistant's name, it was in El Cajon (EC/ MA)
- Todo el servicio medico fue excelente ! Las recepcionistas son muy amables y las enfermeras también y reciben a los pacientes con una sonrisa y eso es muy agradable para los pacientes y sobre todo que son bilingues eso es más que excelente ! (NC)
- Overall i'm satisfied... Physician and staff are professional vibrant and have a pleasant attitude... I was impressed by the medical assistant (EC)
- Doing good so far... Front office and back and office staff were very good and professional (POW)
- They were excellent... Very helpful and friendly (EC)
- everyone there is Amazing they always great you and treat you well and fast. (NC)
- The front desk was kind and helpful. The doctor and his assistant were very informative, professional and excellent! (NC/ Angel)
- Thank you very much!... Everyone it’s joint staffing (NC)
- keep up the good work. (EC)
- Thanks for everything... Everybody keep up the great work and God bless y'all (POW)
- Nothing really. My experience has been good. (NC)
- Very nice people... Everyone I interacted with was amazing (NC)
- It was fast and great. (EC)
- There was a receptionist that was very helpful and the nurses who helped me inside are all so wonderful and professional and kind. (EC)
- Keep the working environment and quality staff, caring healthcare professionals (NC)
- Thank you very much for being very professional and addressing all my health issues. I am extremely grateful for all the assistance provided by the entire team. (EC)
- Their attention amd attitudes are great love going to you guys because of the positivity. (EC)
- Thanks for being so fast and easy (EC)
- Just keep doing what you’re doing (EC)
- My experience was exceptional in every way, so no improvement needed! I would like to thank the office staff for contacting me and asking if I wanted to be a new patient with SD Family Dermatology. I had been a patient with Poway Dermatology and I was worried that my annual was coming up and I did not have anywhere to go, until your office called me! (POW)
- It went very well!... Honestly, even the newest staff at the clinic seem literate and personable. (NC)
- I loved my experience there . Everything was done perfect... Thank you all your a wonderful staff (NC)
- Thank you! Y'all have a wonderful weekend also. I'm looking forward to my appointment. You guys are so friendly and efficient. I've been going to you for years. (NC)
- Excellent communication and customer service. Thank you! (NC)
- Fitted me in really quickly and everything was very efficient, well explained and I was treated very well (NC)
- Gracias al centro de dermatología en national city son todos muy organizados y el médico muy amable siempre contesta mis preguntas y está al pendiente de mi caso de vitiligo que se mejoró casi al % ya (NC)
- All the staff and doctors were very courteous and professional. Overall, I felt very 'cared for' by the entire staff! (NC)
- I recently had the pleasure in visiting San Diego Family Dermatology National City and I must say, it was an experience above par excellence! From the moment I stepped into their clinic, I was greeted with warm smiles and a welcoming atmosphere. The staff was incredibly friendly, professional, and attentive to my needs. They made sure I was comfortable and well-informed about my treatment options. The forms were as short as they could be. The dermatologist that I saw there The dermatologist that I saw there are truly top-notch. He took the time to understand my concerns, thoroughly examined my condition, and provided a comprehensive treatment plan. His expertise and dedication to patient care were evident in every interaction. What impressed me the most was their state-of-the-art facilities. The clinic was clean, well-organized, and equipped with the latest dermatological technologies. This, combined with their team's proficiency, made for a seamless and effective treatment process. In conclusion, my visit to San Diego Family Dermatology National City was nothing short of excellent. It's clear What impressed me the most was their state-of-the-art facilities. The clinic was clean, well-organized, and equipped with the latest dermatological technologies. This, combined with their team's proficiency, made for a seamless and effective treatment process.In conclusion, my visit to San Diego Family Dermatology National City was nothing short of excellent. It's clear that a patient satisfaction is their top priority. I would highly recommend their services to anyone in need of top-tier dermatological care. A big thank you to the entire team for their exceptional service! (NC/ Nick)
- Very efficient process. No enhancements needed... The entire team was very welcoming. (EC)
- Continúen así... Estoy muy satisfecho... Todos son muy profesionales, enfocados en su trabajo (NC)
- Stay as you are!!... Evey one (NC)
Staff Highlights:
- It was great - We really like Dr. Brogan and the MAs who work with her. Dr. Brogan is thorough, kind, thoughtful & has a great sense of humor. Dr. Brogan (NC)
- Rose and the rest of the staff as well as the Doctor were great. (EC)
- Dr.Angle was great for them bringing me in as my appt. was in Oct whice we are keeping also (NC)
- Michelle has been so kind and supportive. She explains everything she is going to do. If she feels I need a break during my bandage change we take a short break. She’s a gem. (EC)
- Flor is fantastic! (NC)
- Also, Dr. Chiang is AWESOME! (POW)
- Dr Gonzalez is an exceptional doctor. He is very knowledgeable about skin disorders and treatment options. He has treated me through some horrific skin disorders with positive results. The staff are very pleasant and always strive to finding the earliest appointments (NC)
- Dr. Tyagi. (EC)
- My doctor! Dr. Tyagi (EC)
- Dr. Tyagi was awesome! Dr. Tyagi was very comforting and knowledgeable. Highly recommended. (NC)
- Dr Tyagi is amazing and listens to me (VC)
- Dr Barrio was excellent (POW)
- Dr Gonzalez (NC)
- Grace was so helpful getting me scheduled and set up. Thank you! (EC)
- Dr Jackie Brogan is alway kind, considerate, & caring. Will always take the time to answer any questions & make sure you are comfortable with any procedure needed. (EC)
- Dr. Jennifer is the best! (EC)
- Muy agradecida con la amabilidad de Vanessa. (EC)
- I saw Mina for a bandage change. Mina is very friendly and professional. She is very efficient, easy to talk to and makes me feel comfortable. She treats me with dignity and respect. Thank you for caring Mina. (EC)
- Dr U is outstanding say o more (NC)
- Dr Jackie Brogan is alway kind, considerate, & caring. Will always take the time to answer any questions & make sure you are comfortable with any procedure needed. (EC)
- Dr Uebelhoer,patty,Susie and rose (NC)
- Dr. Nick Celano, M.D. was excellent. His Assistant was excellent. I was thrilled with the procedures performed. He addressed everything. I feel like he has corrected sixty four years of problems in one visit and I am so happy. Thank you again. (EC)
- Dr. Brogan is super kind, and thorough! (EC)
- Dr .brogan. Extremely professional. She listen to her patients. I’m very happy with her (EC)
- I appreciate the attentiveness of Dr. Gonzalez. (NC)
- Dr. Celano was friendly, knowledgeable, efficient, and caring. (NC)
- Dr. Chiang is a wonderful doctor . (EC)
- Dr. Brogan was extremely thorough during the appointment. (EC)
- Dr U, Susie,Rose (NC)
- Dr. U did a great job on skin grafting over Moh’s surgery (NC)
- Dr Chiang and her Aide (EC)
- First time seeing Dr. Gordon. He is delightful. Super friendly. Offered additional choices for treatment which I very much appreciated. (EC)
- Dr Abby Tyagi is very protection and very attentive to my needs and she was very friendly too. Highly recommend. (NC)
- Dr. Uebelhoer and the 2 nursing staff took great care of me, their friendly personalities eased the stress of the long day (NC)
- Dr. Celano was very helpful and fast. (EC)
- Dr. Uebelhoger, defeats common surgeon preconceptions, he is kind, caring, I am grateful and will keep my “head above water “ thank you Dr. U!! (NC)
- Dr. Tyagi and Mariam were amazing! (NC)
- Flor was great easy going and really nice. Great personality. (EC)
- Dr. Tyagi was very professional and nice (VC)
- Dr. Tyagi is awesome!... she is friendly and professional and cares about my dermatological health. The office staff is friendly and helpful and everyone appears to like their jobs a lot! Great medical facility! (EC)
- Yes, Mia and Dr. Shinko Lin were BOTH wonderful and made me feel especially comfortable. I appreciated Mia reviewing the items I listed in my intake form and I was very happy with Dr. Lin's extra attention to detail in my overall exam. She was both informative and thoughtful and answered all of my questions thoroughly. And both ladies were very nice! (POW)
- Dr U. Outstanding ok (EC)
- Kiera and Pati, and Michelle were awesome (NC)
- The staff here is amazing. Dr. Patel was such a wonderful experience. She is knowledgeable with a great bedside manner. (EC)
- Dr. Tyagi is my Dermatologist and I am overwhelmingly happy with my results. She was knowledgeable, gave me treatment options and then she executed them. My hair was becoming too thin and would not grow in certain areas. Not only has my hair growth returned so quickly, but the hair on my left eyebrow (that would never fill in for years) has been restored. I am So excited and it has given me my self confidence back. I would recommend Dr. Tyagi and SD Dermatology Family to everyone I know!! Thank you guys from the bottom of my heart! Thank You (NC)
- I’m grateful and thankful for meeting Dr Ciano and all the staff members for all of my dermatology needs. (NC)
- Dr Abby Tyagi is highly recommended Doctor she very professional, very attentive and she is a very friendly person too. (NC)
- Dr. BAARIO WAS AMAZING (NC)
- Dr Justin Gordon (NC)
- Dr. Gordon was great and answered all my questions. (NC)
- Dr Gordon was very kind and informative. (EC)
May 2024
Comments:
- The receptionist, her name began w A was warm and welcoming. (NC)
- No need to everything is good... Very customer service oriented... All staffers very helpful (NC)
- No improvement NEEDED... I'll like to thank the staff's and physicians... Their all wonderful crew (EC)
- Todo fue muyexcelente (NC)
- It was perfect... Thank you for seeing me yesterday, I felt very good when I was there. My treatment was fast, and I felt better immediately. (NC)
- All good (NC)
- All are good. (EC)
- Excellent experience... Dr. Barrio assistant (NC)
- Dr. Jennifer and her assistant. (EC)
- They where poffesional and nice... Everyone (NC)
- My visit was perfect (EC)
- Everything was great!! (EC)
- They all do a great job (NC)
- No improvement needed All the staff were great (EC)
- NO RECUERDO EL NOMBRE PERO TODOS MUY AMABLES (NC)
- Everything was perfect... Great staff and doctor listens to my concerns all the time. (NC/ Nick)
- No need for improvement. (NC)
- Así estuvo bien gracias... Muchas gracias... Todo personal muy atentos . (NC)
- No need to. Everything was excellent. Wonderful doctors and staff!! The best! Great visit. Everyone there are the best! (EC)
- Everything is great... Yes, my Doctor is the very best. I'm so happy that I found her and she has helped me with my chin... my Doctor is the best very good Doctor. (NC/ Vicky)
- El personal de recepción (NC)
- All amazing! (EC)
- Your doing fine (POW)
- No improvement to recommend... I love the new office. (EC)
- It was exceptional. Thank you to the staff for following up with me. My condition has worsened and I hadn’t had a chance to call in and follow up about it. So it was perfect timing and very helpful! (VC)
- Keep as always.... Lovely, kind and a very humble Dr and staff (VC/ Nick)
- It was great, nothing to improve (NC)
- The entire staff was helpful and friendly. (EC)
- When I walked in I thought it was going to be unpleasant. I was very happy it wasn't. (EC)
- All are good... Everything were good... All of them are good (EC)
- Everything is good.... Very organized and clean, thank you.... Everyone was polite and friendly. (EC)
- My experience was great! (EC)
- I have been happy every time I come into this office with the doctor and staff. Keep up the awesome work. (NC)
- Very nice and friendly office Doctor and staff, very easy to find and park (EC/ Nick)
- You can't it was perfect... Perfect thank you... Don't remember names but all were perfect (NC)
- All of them are nice. (NC)
- It was fast and easy. Was in and out, gave me time to finish all my errands (EC)
- Nothing to improve upon (EC)
- Thank you for your kindness and understanding. (EC)
- The front desk (check in/out, scheduling) was really helpful accomodating my next appointment to fit my available schedule. (NC)
- Nice and quick. (NC)
- Everything is great (EC)
- Thank you. (EC)
- Nothing to improve upon (NC)
- Thank you for your kindness and understanding. (EC)
- Nice and quick. (NC)
- Everything is great (EC)
- She is the best (NC/ Jackie)
- All staff members were excellent. (NC)
- Siempre ha sido muy buena atención y son muy amables... Todo exelente... La asistente del dr. Fue muy amable (NC)
- Front office and medical assistants were very kind and helpful. (EC)
- Everything was great, timely, and professional... My doctor was extremely professional made me feel very comfortable talking about my problem made me feel very comfortable (NC/ Abby)
- Great service... Great service. And staff (EC)
- Keep up the good work (NC)
- Great customer service thank you (VC/ Abby)
- Excellent service overall (NC)
- Excellent experience overall. (POW)
- Was good... They are amazing... All of them (EC)
- all very good (POW)
- I am not sure it was Great... All of them. (NC)
- Always amazed at how professional and personable everyone is (EC)
- Todo es excelente no cambiaría absolutamente nada (NC)
- Everything fine (NC)
- The Staff of SD Family Dermatology is efficient and make filme feel welcome with a smile. (NC)
- I'm very content with my physician. She is so sweet and caring. (NC/ Vicky)
- No all your staff is great (NC)
- Great service... Great dr. And staff (MA)
- Was a very positive experience... All that were involved were very friendly and efficient (NC)
- Perfect already (POW)
- Muchísimas gracias todas muy lindas personas que dios me las bendiga y al doctor... Muchas gracias alas enfermeras que me ayudaron a traducir y ayudar ala anestesiología y al doctor en mi sirugia (NC/ Nathan)
- Thank you for all you do, you're doing an amazing job! (NC)
- All good... Went very smoothly... Everyone (NC)
- All excellent (EC)
- Just keep up what you’re doing (EC)
- Everything was great. (EC)
- Pues no se cómo, porque son excelentes. Todos son muy amables. Muchas gracias a todos. (NC)
- Todo es excelente!! Muchas felicidades, excelente trabajo... Muchas felicidades, excelente trabajo. A mi doctora!! Excelente ser humano, respondió todas mis dudas. (EC/ Abby)
- Everyone was very nice. (EC)
- Love the dermatologist (NC/ Aislyn)
- You are perfect... Thank you... All who where in the room with me (EC)
- your great.. the front and back staff (EC)
- Great experience... Very friendly and professional group (EC)
- No need to improve everyone was so nice and my appointment was very smooth and fast (EC)
- nothing I can think of. It was another fantastic experience... Thank you for taking your time to listen, providing compassion with your care, and going above and beyond always. I wish there were more doctors like you. (EC)
- Great customer service... Good (NC)
- Al the service was given in a profesional way (EC)
- Everyone was outstanding (EC)
- It was excellent... Yes off course (EC)
- Everyone was polite, kind and professional. (EC)
- They were all great!! (NC)
- Thank you for being helpful... Everyone deserves a shout out they were all very kind (EC)
- Great atmosphere... Very friendly. (EC)
- Keep up the good work ! (NC)
- No doing good job... Great clinic to be with (NC)
- Todo estuvo muy bien, sigan así.... Muchas gracias por sus servicios, continúen así.... El asistente que me estuvo traduciendo hizo un trabajo excelente . (NC)
- Para mi todo estuvo bien. (NC)
- Very proffecionthe... Nurses were so nice (NC)
- The ladies are helpful and very sweet. (EC)
- Nothing everything was perfect... My Doctor was amazing... My Doctor she was the best (EC)
- All the staff (EC)
- Always good experience... Physician assistant excellent (NC)
- It's always been a pleasure. This is the only doctors office that I have a good experience every time I come and I really appreciate that, thank you (EC)
- All was good. (NC)
- You are doing great... All the staff team are very kind and pleasant to work with and strive on finding rapid appointments. (NC)
- My experience was pretty good (NC)
- My doctor was extremely professional made me feel very comfortable talking about my problem made me feel very comfortable (NC)
Staff Highlights:
- Dr. Chaing was very caring and professional. She addressed all of my concerns and needs. Thank you... Dr. Chaing (EC)
- Grace was very helpful. She answers my email promptly. (NC)
- Dr Gonzalez (NC)
- Jazmin(?) Front desk was very courteous and helpful (NC)
- Dr. Aislyn Nelson (EC)
- Rose was very knowledgeable and great (EC)
- Going to the doctor is extremely stressful, ridiculously so and I don't know why my mind and body react the way they do; however, as Dr. Brogan enters and talks to me I relax a little. (EC)
- I am so appreciative of the care I received from Dr. Lin And the staff at your office. Dr. Lin Was able to recognize a small melanoma on my leg that I would have never recognize myself. She was so gentle and professional with the removal. She even called me later after the surgery to assure that I was doing all right. I’m very very thankful that I was able to receive care from her. (POW)
- Thank you Dr Nelson for seeing me on such quick notice yesterday, and for the prescription, and instructions on how to take care of my wounds. (NC)
- Dr Celano and his assistant always make me feel very comfortable with my visit (NC)
- Dr. Brook S. Very kind and thorough! (EC)
- Gracias a Rosa, Paty y a todo el personal. (NC)
- Only wish I could have Dr Chiang as my primary... Dr Ciang (EC)
- DR. Aislyn has always been kind, informative and knowledgeable. She will be missed!... Dr. Aislyn Nelson (NC)
- Dr Barrios (NC)
- Kelly (VC)
- Dr. Nelson and her wonderful nurse assistants (EC)
- Dr Nelson (EC)
- Dr Tiagi is awesome . (NC)
- I wasn’t expecting to hear from Dr. Satish and be able to resolve my issues so quickly. I greatly appreciate her!... Dr. Sateesh as always. The most efficient, pleasant, caring, and effective physician I’ve ever encountered. (VC)
- Thank you Dr. Uebelboer, you and your team are amazing. I felt comfortable from the minute I walked into the clinic and during my procedure. I was treated with respect and dignity at all times. I appreciate all of you. Thank you for this positive experience.... It’s difficult for me to recognize just one person because I think you all are wonderful. However, I’m going to recognize Michelle. She was professional yet gentle, kind and caring. We shared some laughs and our appreciation for “smooth” jazz and how she can enjoy it on Alexa! She made me feel relaxed and comfortable throughout the procedure. Thank you so much Michelle, you make a difference. (EC)
- I will deeply miss Doctor Nelson. She is one of the most authentically friendly doctor I’ve ever met. (EC)
- Dr. Patel was so knowledgeable and is wonderful to work with... Mia was very helpful and kind (POW)
- Dr. CELANO AND STAFF (NC)
- Dr. Tyagi is awesome!... Dr.Tyagi cares about my dermatological health. (EC)
- I am sooo bummed my doctor, Dr. Nelson is leaving. She was always so cheerful and really made you feel like she cared about you. She will be very misses!! (NC)
- Flora was very nice. (NC)
- Dr Brogan is very professional, friendly and goes above and beyond to make her patients at ease. She knows her job well and displays this knowledge in both her work and vocabulary. I wil continue to highly recommend Dr. Jackie Brogan. (EC)
- Dr. Sateesh was great. (NC)
- Dr. Patel was wonderful. (EC)
- I appreciate how much time Dr. U spent on the Mohs surgery and the grafting and follow up procedure. I feel very fortunate to have him as well as Dr. Chaing as my dermatologists! I recommend them to many people... I appreciate Rose, Jennifer (?) the nurse that assisted Dr. U with my take down surgery. (NC)
- The front desk (check in/out, scheduling) was really helpful accomodating my next appointment to fit my available schedule. (NC)
- It was a pleasure meeting Dr Nelson she is one of the best doctors I’ve ever had ! (NC)
- My physician Brogan J (NC)
- Dr.Gonzales is very patient and a good listener.I have a rare skin condition that is hard to treat.He really tries to give treatments that work. Unforately this disease is challenging to treat.I do appreciate his effort looking for different treatments to see if it may work. (NC)
- Dr. Sachi Patel was amazing sweet and kind! (POW)
- I really appreciate Dr. Nelson’s kind and attentive nature. I am going to miss having her as my dermatologist. (NC)
- Dr. Bario was thoughtful, thorough, kind, and listened well. (POW)
- We love Dr Nelson and are very sad to see her go. (EC)
- M.A Tert had cool car crocs on, made experience less scary. (NC)
- Dr. Celano is amazing, always courteous and knowledgeable. Will be recommending to family and friends. (NC)
- Dr.Nelson (EC)
- Vanessa (EC)
- Mis felicitaciones para la Doctora Aislyn Nelson es una gran persona muy amable y humilde, es una hermosa mujer por dentro y por fuera, que su vida este llena de bendiciones (NC)
- I love the new office space! Everyone is so friendly and professional. I love Dr. Tyagi. She's so sweet.... Miriam, the MA is super sweet and professional. I love Dr. Tyagi as well! (EC)
- As always Dr. Nathan U. Is a great surgeon. God Bless him... I want to thank Suzy Dr. Nathan assistant she was very professional , also Tort to follow up my appointment and to take care of my wound. I’m very thankful . Thank you to make me feel welcome. You are very professional .Excellent Staff! (NC)
- I want to thank everyone and especially Dr. Nelson... All staff and especially Dr. Nilson (EC)
- Dr. Nelson, she is a fabulous doctor and we will miss her terribly! (EC)
- I hate to see dr Nelson go. She is great!!!! Dr Nelson (NC)
- Dr. Brooke Resh Sateesh - I come to this office an hour away from my house just for her. (EC)
- Dr Nelson is an amazing provider. She listens and gives the patient time to ask questions. The front desk staff are very efficient and courteous. The nurse that comes with the doctor is also very kind. (EC)
- Gonna miss Dr. Nelson! She is a great doctor and great person, and I wish her the very best!! (EC)
- My physician Dr Jose he’s really great and is very helpful with any concerns I have. Glad to have him as my dermatology provider. (NC)
- Thank you Alexis & Dr S for making my visit very pleasant. (NC)
- Dr. Gordon is awesome (NC)
- Thank you Dr Jennifer for your help.... Thank you Dr Jennifer for your help. (EC)
- Love Dr Jennifer Chiang (EC)
- Aly or Alexandra, was very nice and attentive with her questions and my concerns. Thank you! (NC)
- Mina was really great (EC)
- Dr Gonzalez is an exceptional doctor. Very knowledgeable about skin disorders and treatment options. He has carried me through multiple skin disorders with positive result. I give him ***** and highly recommend him. (NC)
- Dr Jose Angel González is very profesional in what he does. Dr José Ángel González inspires a lot of confidence, he explaining the treatment in the most precise way, as a patient one always looks for the best security regarding our care, and Dr Jose Angel González provides it.... Dr Jose Angel González. (NC)
- Don't let Dr. Nelson leave. (EC)
April 2024
Comments:
- Excellent, don't change a thing... Great visit, another than any appointment I've ever had (EC )
- It was a great experience... Start to finish everything and everyone was great (POW)
- The visit was in a timely matter and all my matters where address . Very Happy with my visit could not have ask for more. As soon as I check in I was called and doctor imediatly came to the room did the follow up and answer my question. He prescribe some creams and was on my way out to make a follow up apoinment . Greatly appreciate the Doctor... Great Job. keep up the good work . (NC/ Nick)
- Todo bien para mi... En mi caso todo se me hace bien (NC)
- No need to improve. The front desk personnel is amazing... Yes, I want them to know that they are very kind and professional... All of them are doing great (EC)
- The staff is very nice and friendly. (NC)
- It was good, thanks... Lovely new office! (EC)
- Everything is fine (NC)
- Thank you for being so professional... Everyone (NC)
- The staff is very nice and friendly. (NC)
- All is well... Front desk receptionist and dr barrio’s medical assistant. Both receptive courteous and efficient. (POW)
- Love the new office (EC)
- I was happy that my needs were taken care of in one appointment, I was able to fill the paperwork out online at home prior to my appointment and it was reviewed prior to my office visit. (NC)
- Thanks... All (NC)
- So far, so good! (POW)
- Front desk, check out people (NC)
- Thank You All... All staff (NC)
- Everything is exceptional... Everybody is very professional... My doctor (EC/ Jen)
- With my experience, everything worked perfect... Just stay the way you are... All of them (NC)
- Best experience ever. (NC)
- Sigan igual como lo están haciendo... Muy serviciales (EC)
- My doctor is great. Very friendly very kind and informative. Very pleased with her (EC/ Jen)
- Todo muy bien (NC)
- Everything was perfect!... Thank you for being polite, understanding and caring to my needs respectfully... From front staff to back staff,everyone was awesome. (NC)
- It’s was great (EC)
- I didn’t see anything that needed improvement... everyone was very professional and caring... Thanks for your professionalism and care. (EC)
- Everyone was kind & respectful of my privacy & me being uncomfortable with my body. (POW)
- A very positive experience (NC)
- Every thing was perfect!! (EC)
- The staffs are polite and understanding... I can not remember all of them (POW)
- Everyone was very friendly and knowledgeable. I have had nothing but great visits. (NC)
- They all helpfull (VC/ Shinko)
- Great dr (EC/ Abby)
- A very positive experience (NC)
- Very nice bunch of ladies and thank you (EC)
- Everyone there in office the doctors the staff are all just top-notch professionals I can't think of one thing to tell you that you can approve on... Thank you for always taking the time to see me in a moment's notice... All of them (NC)
- Everything was great. (EC)
- Everything is perfect... All of the staff are kind and patient they listen with understanding. And I’m comfortable to talk about my issues (NC)
- Todo muy bien (NC)
- I'm pretty satisfied with my experience (NC)
- Great job!... Thank you for a solution. (EC)
- It’s was great (EC)
- I appreciate the kind service (NC)
- Felt doctor did excellent job making me feel comfortable and welcome. (EC)
- Good... Very pleasant (NC)
- Estoy satisfecho con la atención que brinda de todo el personal desde el recepcionista hasta el médico que me atiende (NC)
- Every thing was good (EC)
- solamente sigan así cada día. (NC)
- Para mi son los mejores desde que entras te atienden de maravilla y su oficina tiene muy buenas vibras... Todos muy atentos y muy profesionales (NC)
- Everything was amazing (NC)
- Very kind (NC)
- your are the best !!... very helpful to my concerns asst (NC)
- Todo esta muy bien sobre todo el cambio de consultorio... Excelente (NC)
- Excelente (NC)
- Excellent staff and doctors... Good customer service (EC)
- This was my first time, so far so good. (POW)
- Very friendly and helpful... All staff were wonderful from the begin to the end. (EC)
- Thank you (NC)
- Lady at the check-in, billing checkout, doctor and medical assistant were a pleasure and made me feel welcomed and really helped me. I am very thankful to them for a positive experience. (EC)
- Muy buena atención desde el personal como mi doctor (NC)
- Nothing to improve, experience was amazing... Thank you for all that you do! (EC)
- Exelencia total muy agradecida (NC)
- nothing, you guys are awsome... i love you all (NC)
- Very happy - as easy an appointment as possible (NC)
- Very happy... All good... All were very friendly, efficient and professional (NC)
- Todo fue muy bien... (NC)
- All courteous and professional (NC)
- no complains just keep it up with the same service... all your staff are courteous and a nice (NC)
- For me all was good! (EC)
- Satisfied for now (NC)
- You are doing great (EC)
- I'm not sure that is possible, they are great assistance... Thank you for your time and compassion. (NC)
- Great the way it is. (NC)
- Servicio excelente... Mi doctor hizo un trabajo excepcional (EC)
- I'm totally satisfied and looking forward to my next visit (NC)
- You give excellent care and customer service (NC)
- Keep the staff you have. (NC)
- No improvements needed... Great staff & Dr. (EC/ Jen)
- all the medical assistants are very kinda (NC)
- Thank you to everyone! Very kind, respectful and accommodating team. (POW)
- Todo está muy bien... No todos trabajan bien (NC)
- My experience has been superb. Easy check in, no wait and exceptional service up front and in the back office. (EC)
- In general... Being a Medi-Cal patient, it is a huge relief to be able to access such quality care. We very much appreciate that you offer these services to Medi-Cal beneficiaries. The quality of care felt as as if it was the same as for anyone else. (EC)
- Waiting room staff are top notch. (NC)
- I’m very satisfied with the service I get... Very efficient workers (NC)
- Excelente (NC)
- No need to fix what's not broken. (NC)
- Perfect... All (NC)
- Everyone was very friendly and helpful I really liked the environment and hope to stay long at this clinic... The front desk attendant with long hair. She was really helpful and welcoming (NC)
- You were great... All of you. (EC)
- All who helped me were amazing. Thank you! (EC)
- I think they all work so well with each other and very respectfully great group of people (NC)
- No improvement I can think of (NC)
- Everyone (NC)
- Professional (NC)
- All assistant staff are great with their care (NC)
- No improvement needed in my opinion. (NC)
- Dr.Celano and his male MA (EC)
- It was so good, it could not be improved upon. (NC)
- The experience is already great (POW)
- Their are friendly and kind (EC)
- You're at your best !! (NC)
- Keep doing what you’ve been doing! (NC)
- Everything is good (NC)
- Perfect service... I came in on a walk in basis. Woke up w a huge zit on my face the day before my birthday and they took me in right away. Thank you! You saved my birthday weekend. Thank you front desk girls for getting me in last minute. Thanks to the doctor for doing a perfect near pain free job. (NC)
- Si las asistentes médicas/el doctor & su asistente muy amables & atentos..! (NC)
- All I have encountered have been great with me (EC)
- Keep up the great work!... Thank you for another job well done! (EC)
- You have a very professional team... All the staff are professional (NC)
- Everyone was super helpful with my questions (EC)
- Keep up the great work... All great (NC)
- Todo estubo muy bien (NC)
- Great & awesome (EC)
- I felt very cared for and treated with respect. Thank you the care! (NC)
- Everything was great!... They all made me feel very welcome!!! (EC)
- Every thinks is OK... God bless all the staff. (EC)
- Visit was perfect. Smooth, professional, friendly... Honest opinion: entire staff has always created pleasant experiences. (NC)
- The staff was friendly and helpful. (POW)
- I had a pleasant experience... The Staff and Physician were courteous, friendly and efficient. (EC/ Jen)
- Thank you for the help... I don't remember their name, but the assistant was really helpful when I felt faint. (NC)
- Keep doing what you do (NC)
- Thank you (NC)
- it was great (NC)
- Every one was very welcoming and willing to answer any questions I had. Always such a pleasing experience. (NC)
- The nurse and MA were very kind. The front office staff were efficient and professional. The clinic exceeded my expectations. (EC)
- Dr.’s nurse, she put my bandage on my face every time I had them charged. Very nice I really like her. Don’t remember her name. (POW)
- Everyone was really nice (EC)
Staff Highlights:
- Sad to hear Dr Nelson is leaving but very happy for her to start her own journey in Colorado! Best of luck to her! Please let her know that I greatly appreciated all her time with my questions and concerns... Definately Dr Nelson (EC)
- Dr J. Gordon (EC)
- I’m grateful to Dr. Barrio and her assistant for their professionalism and thoughtful care; it was a pleasure to be a patient in this office... Dr. Barrio (NC)
- Justin Gordon is a true professional. (EC)
- Dr Gordon (EC)
- Susie fue muy atento en mi persona (NC)
- Dr. Sateesh is very professional but most of all her personality is the best! (NC)
- Dr. Barrio (NC)
- Dr Barro is outstanding. Communicates clearly and has a great bedside manner... Dr Barro is outstanding. (POW)
- Dr. Nelson is an absolutely fabulous doctor! She is kind, nonjudgmental, and truly seems devoted to not just giving proper medical care, but for giving care that will better a patients quality of life. I can honestly say that I am one of the happiest, healthiest stages of my life because Dr.Nelson really heard me out and gave me the proper tools to improve my skin condition. Dr.Nelson is an asset to the clinic and I’m very sad she will be leaving! (NC)
- The front desk staff were very friendly and helpful. Flor was also very warm and friendly. (NC)
- Mariam (EC)
- Overall, Dr. Barrio, her assistant and the staff made it a simple and painless visit. (NC)
- Joslyn was great. (NC)
- Kind of sad Dr. Nelson is leaving. She is thorough and a joy to have as a dermatologist. She will be missed (NC)
- Dr. Nelson was amazing. She gave me a chance to speak and she answered my questions. (EC)
- Dr Lin (POW)
- I love Dr. Tyagi! I have never proceeded with taking Accutane in the past because every other dermatologist who I talked to about it made the process extremely overwhelming and hard to navigate, so I never proceeded because it felt too difficult. I am now on Accutane under Dr. Tyagi's care and I'm so excited to see how my skin clears up. She makes the process as simple and accessible as possible, despite it being a bit of a difficult process due to the iPledge program. She's super friendly and easy to talk to and I never feel rushed when we meet. I'm happy that she's my dermatologist throughout this process and beyond. (EC)
- Dr. Patel, the scribe and MA were all excellent. (EC)
- Mara and Dr. Celano were amazing. Thank you. (NC)
- Both Dr. Nelson and her medical assistant were helpful and patient in explaining everything and answering my questions. (EC)
- Dr Victoria Barrio (NC)
- I think Dr Patel and staff are very professional. For my experience, I don’t see anything that they need to improve on... Dr Patel and her staff are excellent! Dr Patel is very professional and is very thorough with her exams. Very gentle doctor, I hope she stays at the Poway location. (POW)
- Love Dr. Nelson, sorry to see her go (EC)
- I really appreciate the care I’ve received under Dr. Nelson and Dr. U... Callia was amazing, so calming and communicative with me. Thank you! (NC)
- Dr. Nelson is Outstanding! Very compassionate, caring, understanding, patient, and her bedside awesome and is easygoing! I love her energy! I'm going to miss her tremendously. And her assistance is great as well! I don't remember her name, but I have two phenomena as my caretakers! (NC)
- Dr. Gonzalez (NC)
- Dr Brogan is always polite and friendly (EC)
- Dr. Brogan is so nice and takes care of everything that I need her to take care of (EC)
- Dr. Nelson (EC)
- Nick celano (NC)
- Dr Chaing (EC)
- Dr. Nelson (EC)
- Dr. Patel no doubt is really good, caring and capable. (POW)
- My physician Dr. Chiang is friendly, patient and knowledgeable. I look forward to every visit with her... Dr. Chiang (EC)
- Dr. Aislyn Nelson is very helpful and informative. (EC)
- Dr. Celano is a great dermatologist! He listens and gets all issues resolved! Thank you!!! (EC)
- Dr tigy (NC)
- Would like to rate everyone with excellent and satisfactory especially Dr Tyaggi…who is very knowledgeable in what she does and very caring. Thank you Dr Tyaggi. I feel I will be taken cares of with my issues (NC)
- Dr. Gordon (EC)
- Estoy muy muy !! Contenta... Ahora tengo a la Dr. Tyagi ... Es excelente Doctora estoy muy contenta y totalmente satisfactoria con su servicio y trato... A mi me la recomendaron y por supuesto que yo lo haré también. Muchas gracias.... Si a la Dr. Abby Tyagi y su asistente. Les doy un 10!! (NC)
- Vivian, and Dr Celano (NC)
- Thank you Dr. U and all those who helped me! I'm Very grateful!! (NC)
- I have a great experience with Dr Celano he is very nice and easy to talk to (NC)
- excellent (EC)
- Dr Gonzalez is very knowledgeable, takes time to listen and explains options very clearly... I highly recommend Dr Gonzalez as a top notch dermatologist. The entire support team are kind , caring and professional. (EC)
- Dr. Celano and all of his assistance (NC)
- DR. Nelson is the sweetest, most caring person. She listens to you and shows you respect. I will miss her very much. All the staff there is super nice too. (NC)
- I was especially thankful for the love, care, and kindness that Dr. Angel Gonzalez and his assistant Eden gave to me yesterday as I am a paraplegic that had an in-office surgery... Dr. Angel Gonzalez and his assistant Eden.... Also, the receivers at front desk. She was so very nice and cordial. Welcomed me with a smile. (NC)
- I always appreciate Dr. Nelson's promptness and positive demeanor. Going to miss her when she moves to Colorado. (EC)
- The staff was very professional. Dr Celano and the medical assistant who provided my care made my first ever visit a very positive one!... Dr Celano and the assistant who cared for me (NC)
- Dr. Jennifer Yeh Chiang incredible! Very friendly, professional, caring love her she’s the best (EC)
- Dr. Brogan, the MA (missed her name) wonderful and very professional. (NC)
- Dr Gordon is amazing. (EC)
- Dr Chiang has the best qualities by being friendly, compassionate and knowledgeable with an ability to communicate and making me feel heard... The medical assistant (didn’t get her name) was welcoming and put me at ease with her questions and follow-up on past and present conditions. (EC)
- Dr. Chiang is top-notch! Dr. Chiang's assistants both seemed capable and were very polite. (EC)
- Sussie, Mia and Dr. Patel were amazing during my visit. Thank you for your kindness. (POW)
- I highly recommend this clinic and Dr. Careno! (EC)
- Dr. Uebelhoer is very relaxed and personable. He put my husband and I completely at ease about the procedure I was to undergo. We felt like we were people not just a procedure to get through. (EC)
- The surgery assistant...I can't remember her name though I'm nearly positive her name began with S. She was very good at clearly explaining what was going to take place. She gave postoperative instructions clearly and at a pace that I could follow and retain even if I didn't have the printout. As with the doctor, she's very personable and kind. Everything was done at an even pace, nothing felt rushed. (EC)
- Rose is also very patient and kind and easy to deal with when I called with questions. (EC)
- Dr. Nick was great (EC)
- Thank you Dr. Nelson for being so gentle and helpful... Her assistant was excellent (EC)
- Dr. Gordon always does a great job. (EC)
- Dr. Nelson is friendly, thorough, very concerned with her patients health and well being. She involves her patients in all aspects of their conditions in order to arrive at best solutions. She is such a smiling and happy Doctor. I am very comfortable in discussing any conditions I have with her.... Dr. Nelson, she IS the bomb. (NC)
- Sad to not see Dr. Nelson anymore (NC)
- Dr Gordon is a machine. Robodoc! Concise, efficient, & professional. Just what I want. Love the Staff. Been there twice, always cheerful, professional, and engaging. (EC)
- Michelle Poncepeyro (EC)
- Dr. Jose Gonzales an the assistant.with him and the person who guided me to the exam room (NC)
- Thank you Dr. U for adding personal touches of conversation with humor. This lightened the anxiety and trepidation of needles and scalpels. Please give my thanks to your assistants especially your primary medical assistant. Well done (NC)
- Dr. Nelson is phenomenal (NC)
- Dr.Celano and his MA went above and beyond to help me. They went out of their way to address a problem during a very difficult time in my health. I am so grateful... Dr.Celano and his male MA (NC)
- Thank you Dr Gordon for helping me yesterday, I feel so much better... Dr Gordon (NC)
- Dr. Nelson has been professional and personable. Thank you and I’ll miss ya (EC)
- I will miss Dr. Nelson. (EC)
- I’ll miss Dr. Nelson as she moves to Colorado. She’s been a great help to me... Dr. Nelson(EC)
- My doctor Aislyn Nelson (EC)
- Dr Gordon- He really took his time explaining everything to me. (EC)
- D. Gordon and his staff. (EC)
- Dr chiang YOU ROCK!! (EC)
- Dr. Lin was friendly, professional, and skillfully addressed my concerns. I appreciated her caring attitude and thoroughness. (POW)
- I’m going to miss Dr. Aislyn Nelson (EC)
- dr satesh (NC)
March 2024
Comments:
- It was so easy, not a thing to improve... Great job (NC)
- Best experience (EC)
- No idea just keep providing this service (NC)
- You can't (EC)
- Guys the best (EC)
- I am very satisfied... Excellent job... Very satisfied (EC)
- Thank you (NC)
- I thank you for my DC visit and medicines... Thank you very much.... All staff thank you. (EC)
- All is good (EC)
- Doing a great job already! (NC)
- Always keep up the good work with a smile (NC)
- The staff made me feel relaxed even though I was very self conscious abut my condition - thank you! (NC)
- Siendo tan rápido como me atendieron (NC)
- You are amazing (NC)
- It was perfect (EC)
- It was really good every one was friendly. (EC)
- Keep taking urgent same day visits please (EC)
- I'm very satisfy with your service (NC)
- Dr was amazing super nice and attentive. (NC/ Abby)
- You guys did great... Really good staff... All were great. (NC)
- great experience and satisfied... from the check out time was great (NC)
- Keep doing a great job (NC)
- I would but don't know her name. She takes me to rm. 4. She is short with brunette hair. They all are great. (NC)
- All personnel is very supportive and kind (EC)
- Can’t... Everyone was great! (NC)
- Para mi todo estuvo bien (NC)
- You did by having a new office @ W 222 Madison Ave in El Cajom (EC)
- gteat experience overall (NC)
- They very nice (NC)
- Everything was great, I’ll miss Dr Nelson... Great job (EC)
- You people are nice and kind... Best staff and doctors (EC)
- You are very good!! Everybody were very professional and helpful!! (NC)
- Thank you! (EC)
- Everything was great (POW)
- It was a great experience! No need for improvement... Thanks a lot for your kindness (NC)
- Thank you to the entire staff for being so helpful and friendly. They made me very comfortable and so far everyone I've met has been awesome!! (EC)
- Nothing it was above expectations (NC)
- The entire office is friendly and helpful. Thanks again! (EC)
- Good service (EC)
- Everybody in the office are excellent (NC)
- Service excellence... Everyone very professional (EC)
- The staff and doctor where great (EC/ Nick)
- You guys are. Awesome! (NC)
- The lady at the front desk was friendly. She even greeted me an advance happy birthday because it was my birthday the next day. (EC)
- Everyone was very nice & personable... All great (POW)
- I am so happy to find Dr that knows what she's doing... No one in particular. They are e all very professional. (POW/ Sachi)
- Its hard to get better... Very professional... All of them (NC)
- It was perfect... Perfect... All of them (NC)
- Everything was extremely great (NC)
- All were great (NC)
- Your staff and Doctor were so good. I felt so taken care of. Thank you... They are winderful... Everyone was great. (POW)
- Hola muy buen día, mi respuesta sobre si pueden mejorar su servicio es: Son excelentes en todo muchas graciasbendiciones!! ... A todos, son muy amable y sobre todo respetuosos (NC)
- Thank you all for putting up with my cancelations and reschedules (EC)
- All good so far... Everyone was great... Everyone was helpful and pleasant (NC)
- I am very happy with the care that I receive. I can't imagine how to improve on my experience... All are wonderful (NC)
- the experience was great (POW)
- Nothing! Thank You All (EC)
- It was good (NC)
- I like how I have the option of which pharmacy I can go. I also like that I can get a copy of the MD notes immediately after my appointment... All of them, with special mention to the front office. (EC)
- Thank you to all the back office staff. (NC)
- Receptionist and also she was a medical assistant (POW)
- All were always nice to deal with... The last visit was good with the assistance from one staff before Dr Sateesh came in. (NC)
- Contented, continue the same practiced... Excellent job (NC)
- everything was good. The people were nice... no, everything‘s OK (EC)
- Everybody in the office are excellent (NC)
- I like your new location. Closer to where I live. More modern, spacious, and more parking. (EC)
- It’s already good as it is... Her assistant during my visit(forgot her name) (NC)
- Great Dr and staff (EC/ Abby)
- Todo Esta bien (NC)
- Keep up the good work (NC)
- Professional, thorough, and expedient. Thanks! (NC)
- Can't think of anything. My office visit was a good one... Thank you,I feel much better (EC)
- I enjoy the Poway staff/physicians very much. They are all very friendly (POW)
- Thank you for the care and professionalism. (EC)
- The doctor and staff was very nice and professional... Everyone (POW)
- Friendly staff (NC)
- keep up the good work (NC)
- Thank you very much (EC)
- No tengo nada que agregar. Siempre me an atendido excelentemente... Los felicito por ser tan eficaces... No se sus nombres pero todos son muy amables. (NC)
- My doctor was amazing (NC/ Nathan)
- Agradable... Todos muy amables (NC)
- La atención de Uds es muy buena, (NC)
- I've always had positive experiences at the National City office. It's a welcoming atmosphere... Thank you to all the staff and physicians for the service you provide to the community. It is sincerely appreciated. (NC)
- No improvement needed! (EC)
- Dr. Was awesome, smart, quick, efficient (EC/ Sachi)
- A good experience the doctor was amazing she listened and answered my questions... The physician was very professional and she answered my questions (NC/ Abby)
- No need! (NC)
- Todo bien... Muy bien todo el personal (EC)
- Su servicio es exelente.gracias.... Q Dios los cuide y los vendiga siempre. Dra.usted no tiene empleados, usded tiene angeles.y le doy gracias a su padre por aver dejado tan entusiasta legado....vendiciones. (NC)
- They are all nice, organized and kind . (EC)
- Every thing is okay…. (NC)
- Nice staff, Good in explaining (NC)
- Everything was GREAT!! Thank you, everything was perfect. I appreciate the kindness and efficiency of the staff!!! All of the staff!!! (EC)
- ALL THE NURSES!! (EC)
- Everything was excellent... Entire staff (NC)
- Thank you (EC)
- Keep up the great work! Many Thanks!.. Keep up the great work! Many thanks! (EC)
- :) Love your service. (NC)
- Front desk staff was easy to work with. Thanks. (NC)
- Thank you! (NC)
- Thank you (EC)
- Great staff, very friendly and courteous. Dr. made sure to explain everything that was being done and put my mind at ease. (NC/ Vicky)
- Sigan trabajando de la misma manera es excelente... Hacen un excelente trabajo... Todos son muy amables (NC)
- No, great experience!! Dr Chiang is always professional and takes the time to answer my questions! (EC)
- Para mi está bien (NC)
- It was fine already... I didn't ask her name but she was good. (NC)
- Nothing to add. (NC)
- The doctor and staff were very friendly and made me feel like family. Very professional and helpful! (NC/ Nathan)
- Great service awesome dr.and staff (EC/ Aislyn)
- All personal was kind and professional! (NC)
- I'm getting great care (EC)
- No need to do so, all staff were fantastic... All staff (POW)
- Great staff (EC)
- Todo muy bien (NC)
- Great service. (NC)
- Absolutely wouldn’t change a thing. I adore my doctor. She is at sweetheart I’m very professional. Great experience, altogether medical assistant as well, and the schedulers were very nice people in that office... Keep up the good (NC/ Abby)
- I think all the staff are great, professional, welcoming, etc. I feel valued when I check out and I'm met with a thanks for coming, come back again message from a receptionist. (NC)
- Muy buen. Servicio gracias... Él asistente del dr muy bueno en su trabajo (NC)
- I'm sorry I didn't catch the doctor's name, but she was very nice and professional. (EC/ Sachi)
- Excellent service (NC)
- Overall great experience! (NC)
- Keep doing what you do your staff is very friendly the assistant was very concerned and the doctor did a wonderful job. (EC)
- Sigan igual... En ningún lugar me avisan explicado tan bien, y atendido tan rápido gracias... Muchas gracias (NC)
- Very friendly and professional (EC)
- Continue the same good services (NC)
- Everyone was excellent! (EC)
- None. Everything was great. (EC)
- Nothing else to improve everything is excellent... Thank you for your support and your hard work... Even M.A (NC)
- I appreciate everyone at this office! Everyone is fabulous!! (EC)
- All is good (EC)
- Satisfied no suggestions at this time (NC)
- Todo el servicio esta muy bien... Todo el personal es muy amable (NC)
Staff Highlights:
- Dr Celano I appreciate your help (EC)
- Please find me someone just like Dr. Nelson... (EC)
- Dr celana (NC)
- Dr. Nelson was incredibly professional and helpful. I really enjoyed her energy... Dr. Nelson (NC)
- I’m very satisfied with Dr. Nelson (NC)
- Dr Nelson (NC)
- A la dra. Barrio (NC)
- Vicky Barrio (NC)
- Dr Nelson (EC)
- Dr Tayagi and staff were wonderful! (EC)
- No improvements Dr. Nelson is great... Great Dr... Dr. Nelson is amazing and she will be missed! (NC)
- Hire more Dr.s like Gonzales he has way to patience. (NC)
- I am very happy with Dr. Barrio, excellent and very professional doctor... Dr. Barrio, very professional and thorough (EC)
- Dr.gordon is very thorough. He listen to your skin concerns and needs. Thank you. (EC)
- As usual Reem made my day (EC)
- yes, Dr. Gorfon, (NC)
- I like my doctor because he always adks if there are any other concerns, and he is mindful of the patients who are on limited income and offers affirdable options whenever possible (some dermatologists push a bunch of ecpensive products or new, more expensive medications that the drug reps are pushing (they havehigher copays and sometimes aten't even coveted). But Dr. Celano is not like that! He sincerely wants to help patients and he is mindful of the fact tbat some of his patients are on limited income. He tries to offer affordable care options. I really appreciate that. (NC)
- Dr Gordon, always asking if there’s anything else that I have a question or isn’t clear, I like that that he’s really concerned about answering all my questions!! (NC)
- Dr. Chiang, along with the women who accompanied her, made me feel comfortable during my examination and procedure. My dignity was maintained and I was treated with respect throughout my visit. Thank you. (EC)
- I absolutely love Dr Nelson! So cheerful and upbeat! She was kind and tended to my needs. I will miss her when I move to Panama city Beach Fl. (EC)
- Dr Gordin (EC)
- Dr. Barrio is great. Other staff great as well. (NC)
- Dr. Nelson was very nice and supportive to me. (EC)
- Dr. Nelson has been a wonderful doctor and has provided the brst care for my needs, I’m sad she is leaving for Colorado! But I wish her well. (EC)
- Reem was very nice (EC)
- Dr U and nurse K (EC)
- I’m sad Dr. Nelson is leaving :( Dr Nelson is phenomenal (NC)
- Dr.Gonzalez (NC)
- I would like to thank Dr Gordon because he gave me enough time and answered all my questions. Reem was so helpful and solved the issue of waiting in the room. (EC)
- Asistente medico .Flor (NC)
- Thank you Dr Brooke ! You are the best ! (NC)
- Dr Barrio (POW)
- Dr. Barrio was very knowledgeable and took time to exam and explain. (POW)
- Dr. Gonzalez (NC)
- Dr. Tyagi and Elizabeth were very reassuring. Awesome staff (EC)
- Dr Lin, Mia, reception desk (POW)
- Dr. Nelson is very understanding, she explains everything in a way that makes you feel comfortable (NC)
- Dr Abby Tyagi (EC)
- Ms. Martha and Ms. Diana (NC)
- Dr. Nelson (EC)
- I am saddened to hear dr nelson is leaving!! She is the best... Dr nelson (EC)
- So sad that Dr.Nelson is leaving... Dr. Nelson of course and also Michelle was super capable and nice. Everything and everybody was great. (EC)
- Thank you to Miss Sussy for removing my stitches. (NC)
- Thank you Doctor Nelson you’re an awesome professional! (NC)
- Dr. Nelson has always made my experience a lot better. Always wanting to make sure we find different alternatives to help my skin heal or treat it. She has always been gentle and kind as well. The staffs there are patient and sweet too and I always feel welcome there~ (NC)
- Dr. U FUE MUY ATENTO (EC)
- Silvia (NC)
- Dr. González was extremely professional, thorough and offered multiple options to take care of the same issue. (NC)
- Dr Sateesh (NC)
- Eric /nurse he was excellent, very caring (NC)
- I love Dr. Nelson she is so helpful and kind she always explains the conditions to me really reaaly clear she is the best Dr (EC)
- Dr Patel (POW)
- Dr. Nelson & Staff are all appreciated! (EC)
- Dr González and asdistants (NC)
- Entire office extremely friendly. Dr. Chiang is lovely. (EC)
- Dr Barrios (NC)
- Dr Chiang is always professional and takes the time to answer my questions! (EC)
- Dr. Chiang has always been a delight, in addition to being completely professional. She always answers questions with care, and treatments with her are positive... Dr. Chiang and her team are consistently professional, helpful, thoughtful and friendly! (EC)
- Dr. González is the best he made me feel confident for my surgery. (NC)
- Dr.Nathan U. Pati and a nurse I don’t remember her name were very professional and kind at all times! (NC)
- Dr Nelson and staff were awesome as usual! (EC)
- Dr. Tyagi (NC)
- Dr Gonzalez (NC)
- MA Flora was very friendly and professional, had a great sense of humor. Dr.Gonzalez displayed a great amount of competence and answered all of my questions in an understandable fashion. (NC)
- Nurses and doctors were very helpful will definitely use this office for future treatment. Thanks you dr. Brooke (NC)
- Dr. Uebehellor, his staff, and all the front desk are amazing!! If dermatologists come up I always have said great things about Dr.Chiang and all the doctors I have seen. (EC)
- Dr Chiang is fantastic! (EC)
- Mara fue muy atento y cautelosa al retirar mis suturas del párpado (NC)
- i loved dr gonzalez... dr jose angel gonzalez always exeeds my visits, he is the best... dr jose angel gonzalez best ever (NC)
- Dr. Barrio was very kind and informative, and her advice helped alleviate the main issue I've been contending with. She seemed to engage with me more so than my original physician. So I really appreciated that. Thank you. (NC)
- Sad to hear Dr Nelson is leaving but very happy for her to start her own journey in Colorado! Best of luck to her! Please let her know that I greatly appreciated all her time with my questions and concerns.... Definately Dr Nelson (EC)
February 2024
Comments:
- Everyone I interacted with in the office.
- Everyone us always so nice and helpful. (EC)
- You can’t! Great customer service and staff! (EC)
- Extremely helpful. (EC)
- No need for improvement. I was very happy with my experience. (NC)
- Todo fue exelente atencion. (NC)
- Everything was great... Everyone was very nice. (EC)
- I had a fantastic experience at your facility, the staff was friendly, the nurses were kind and professional, overall a very great experience I wouldnt change anything... You guys are amazing (NC)
- You guys feel like a Real Team. All of you. Great Job. (NC)
- Nothing but an awesome staff and Doctor! The absolute best (EC)
- Professional staff (EC)
- Everything was great! (EC)
- I’m satisfied (NC)
- Everyone at the front desk was nice. (EC)
- No improvements necessary! Excellent Staff/ Physicians! All Staff (NC)
- Keep up the good worK... Again my expectations were exceeded.... I don’t remember her name. But everyone is exceptionally kind. (NC)
- Not sure how you could improve everything with great and everyone was kind... Not one person in particular everyone was very kind. (EC)
- very kind and helpful. really seemed to care. (EC)
- Visit was satisfactory... Everyone was great1 (EC)
- It’s already excellent (POW)
- All of them (NC)
- Su atención a los pacientes es excelente... Estoy muy contento con todo el personal por su atención a mi persona gracias... La señorita que estuvo traduciendo con la dra Nelson siempre fue muy amable (NC)
- En muy buena la atención... Muy buena atención.... El Dr. y todo el personal muy amable. (NC)
- Everyone was really nice and helpful (NC)
- Very professional and courteous (NC)
- Just keep doing what you're doing, it's workiong. All kidding aside, you folks run a very fine office & I would recommend you & Dr Gordon to anyone who is looking for Dermatology care. Thank you again...Db... All the women are your front desk, check in area are very polite, professional & personable. Really great compared to too many other doctor's offices that I have been to over the years. (EC)
- Was treated like a king.... I usually have Dr Celano, I had a different Dr. A young white Dr, but I forgot his name. Very nice experience. (EC)
- Everyone I spoke with were very attentive and professional . (NC)
- Another great experience. So important for my health and you help me keep on top of it. Thank you (NC)
- I was 100% satisfied. (EC)
- I say just keep on doing the same thing you're doing it works you got a great staff knowledgeable professional and kind good job Your physicians are very knowledgeable they really care about you my physician really cared about me and I'm very thankful for that my position made me feel right at home good job Your staff takes very good care of the people that are coming and going it's a really wonderful thing they make you feel right at home good job (EC)
- You can’t…my appointment went perfect... Dr. Nelson and staff got me in and out quickly…I really appreciate the staff. (NC)
- I have no suggestions. Everyone is always very helpful... Thanks for the great teamwork... Everyone I have come in contact with has been very helpful. (NC)
- No improvement needed. Thanks!! (NC)
- Staff was awesome... Every body was very well mannered thank u (NC)
- My experience was optimal as before. (NC)
- Thank you for all of your professionalism (NC)
- This is a wonderful office. Very kind staff. (EC)
- Everything is fine... They are professionals and kind (EC)
- Everything was great!! (EC)
- A very welcoming and positive atmosphere. Thank you. (NC)
- Todo es perfecto.... Siempre agradezco la paciencia y la amabilidad en el trato. A todos en general. (EC)
- Change nothing please. Welcoming experience for someone who struggles with day-day life. Everything went smoothly, and I f finally felt heard. All were pleasant. (EC)
- Doctor really heard me as a person not just as a number. (EC)
- The staff/physicians are way better than my last dermatologist. My last one was dermatologist group of north county. They were always nice and meticulous but I didn’t feel like I was taken seriously. Every time I went for a follow up I told them that I understand that skin that’s time to heal but there’s little to no improvement to my “acne scars” that they’ve been treating for 1+ year. Once I came to you guys it turns out my acne scars were really discoid skin lupus. (POW)
- You’re so exquisite I don’t even know how you could do this better love you guy’s thankyou for the opportunity to share with you... Thankyou so very much for your support and professionalism and kindness and science of humor (EC)
- Excelente atencion de todo el personal y el medico (NC/ Angel)
- my experince was good (EC)
- All staff (NC)
- Assistants to doctor are great (NC)
- Great job (NC)
- All perfect (NC)
- All of the staff members that helped me were courteous and friendly. I always have a positive experience when I come to the office. (NC)
- Excelente todo (EC)
- Dont need. To be improved... My Dr. Is the best (NC/ Brooke)
- everything was great (POW)
- Front desk ladies were very nice and helpful. (EC)
- Being seen was pretty fast. First time at a Dermatology clinic i was impressedp.. Front desk check in and check out person nice. (NC)
- Buena atención a los pacientes..muchas gracias... Muchísimas gracias por ser amables con los pacientes (NC)
- Clear instructions were very helpful (NC)
- they were excellent (NC)
- Nice new location in El Cajon. Everyone was nice and helpful. (EC)
- Doing great... My doctor is great (NC/ Vicky)
- No issues. Waiting room was comfortable, not crowded at all... Thank you for your professional attitudes and sincere interest. (NC)
- Siendo todavía más mejores de lo que lo son. (NC)
- Keep up the great work... My doctor and her helper (NC/ Brooke)
- Nothing to improve keep up the good work... Thank you (VC/ Nick)
- Clinic staff and medical assts are nice (EC)
- Continue providing excellent service... Was a pleasant and positive experience (NC)
- Was a pleasant and positive experience (NC)
- Everyone I saw was wonderful, very kind and efficient! (NC)
- Not a thing, it was an amazing experience !! (NC)
- I have no idea... Excellent care... They were all excellent (NC)
- I was thoroughly impressed with your entire operation. I would definitely recommend your practice should anyone I know be seeking a new dermatologist. (POW)
- It was so easy, not a thing to improve (NC)
- All personnel were friendly and helpful (NC)
- Best experience (EC)
- No idea just keep providing this service (NC)
Staff Highlights:
- Dr Chang is the best (EC)
- I so appreciate Dr Nelson’s thoroughness and warm personality (EC)
- Dr. Nelson is always a joy to see. (EC)
- Dr Nelson is a wonderful Doctor. I’ve been lucky to have her. (EC)
- I am 61 yrs old so I have seen many many doctors in my time. Dr Aislyn Nelson is HANDS DOWN the most personable and communicative doctor I have ever met. My wife and I absolutely LOVE her and are sad to see her move. She is quick, no-nonsense but at the same time makes you feel at ease. We may have to fly to Denver once a year for our check ups!!!! (EC)
- Dr Nelson of course and the back staff ladies were also wonderful.
- Marya (EC)
- Dr. Nelson was very kind and attentive to my concerns. The front desk staff were very friendly and efficient. (NC)
- I feel happy to have Dr. Nelson as my skin specialist. She is professional and always answers all my questions... Front Office and Dr. Nelson (NC)
- Dr.Celano y enfermero. (NC)
- Dr Shinko Lin was great. She answered my questions and explained the procedure clearly. It was a pain-free and easy process due to her expertise. Thank you Dr Shinko Lin ! (POW)
- Patti (NC)
- I’d like to recognize Dr. Abby for her professionalism, patience and her ability to analyze symptoms and generate an accurate possibility of what someone can potentially have. I have seen two dermatologists at separate facilities unrelated to San Diego Family Dermatology, never once did they take the time to observe all of the areas I mentioned were affected. Unlike them, I did not at all feel rushed by Dr Abby, her first proposal at what may be wrong with my skin was something I had not heard of previously, even with my own research. Though I’m still waiting on my biopsy results for a conclusion, I’m almost 100% positive Dr. Abby was correct in her diagnosis. This has made me feel so much relief and freedom from anxiety. Thank you so much Dr. Abby you are a wonderful doctor!! (NC)
- Dr. Jennifer is great and very professional and takes her time as well as her assistance (POW)
- Dr Nelson is super awesome and so her assistance!... Dr Nelson’s assistance (NC)
- Dr. Barrio was wonderful. She was compassionate and made sure I understood all my options. She has a wonderful bedside manner with children. (POW)
- Dr. Nelson is genuinely kind and very down to earth. I appreciate her answering all of my questions. She is thorough and knows how to communicate well. (NC)
- Dr Aislyn Nelson y la persona que la tradujo (EC)
- This was my first visit with Dr Nelson and I felt she was very personable, caring, informative, and understood my concerns. I would definately like to keep her as my Dr at this office. (EC)
- Dr Nelson has such a caring attitude and is very kind taking her time to explain my issues . Very glad I have her as my doctor... Of course I am very pleased with Dr Nelson and her assistance . (NC)
- Dr. Nelson (NC)
- Keep Dr Nelson ... Dr. Nelson (EC)
- Dr Nelson is Amazing... Dr. Nelson is the most compassionate doctor I have ever met. (EC)
- Dr,Nelson (EC)
- Thanks again to Dr. Tyagi, for allowing me to use my phone’s voice recorder to record her explanation of a possible treatment, so that I can pass that information on to my nephrologist!!!! I seriously appreciate that, because I would never have remembered it correctly!! (NC)
- Everyone and _Dr Jennifer Chan (EC)
- Dr. Tyagi is great no change needed (NC)
- Dr. Sateesh has always been helpful and professional. (NC)
- Dr Barrio caught my cancer the last two Dr’s I had didn’t. (POW)
- All is well... Dr Barrio was thorough and inciteful.... Susie and other receptionist at desk in Poway; Mia was very helpful and professional. (POW)
- It was excellent, I am very happy with Dr. Barrio (POW)
- Dr. Barrio was very helpful (NC)
- I’m extremely pleased with Dr. Nelson, She is very professional, she listens well to be a part of your solution, she sets along with me reasonable goals to reach regarding my situation, issues, or concerns with my skin and scalp. She is one in a million. (NC)
- My father was the patient- memory-care - I especially appreciated Dr Nelson’s effort to maintain his dignity- always talking directly to him- keeping eye contact with him. Thanks for that (NC)
- I hadn’t seen Dr. Chiang in four years, and was glad to be in her professional and caring hands again... Kudos to them! And always big kudos to Dr. Chiang. (EC)
- Muchas gracias a todos y especialmente a mi doctor Nathan Uebelhoer. (NC)
- Dr. Nelson was very friendly! (EC)
- Trey was very helpful . (NC)
- Dr Jennerifer Chen and her M.A. (NC)
- I think Dr. Nelson is a great Doctor. She takes her time, is very thorough, and caring. (NC)
- I am so glad that I came to your clinic, and I am especially grateful for the way Dr U was so amazing with me in making me feel comfortable, and getting all of the Cancers from my chest !!! Dr U is an awesome Doctor !!! (NC)
- Ale was kind. (NC)
- In a short amount of time I experienced a very comprehensive exam, treatment and instructions from Dr, Gonzalez and his assistant. (NC)
- Dr Celano I appreciate your help (NC)
- Doctor Gordon was professional and answered my questions and sent my prescription quick to my pharmacy (NC)
- Dr. Nelson I'm going to miss her (EC)
January 2024
Comments:
- Thank you for your help!... They all were fantastic!! (EC)
- No improvement needed. Thanks!... (NC)
- Perfect (NC)
- I love to get samples. (NC)
- Great experience... Pleasant experience. (EC)
- Doing awesome... Glad I live so close and you have many Dr available... All of them (NC)
- all good (EC)
- Estoy satisfecha por el momento, gracias!... Gracias por su buena atención, por ser amables, por ayudarme en mi idioma (español) por siempre estar con una sonrisa. Gracias por cuidar de mi salud. Estoy segura de q usted es una buena Doctora. Las recepcionistas, porq depende mucho de como ellas reciban al paciente para q uno como paciente se sienta tranquilo y cómodo y en confianza sin importar q este uno sintiéndose fisicamente mal. Ellas siempre han sido muy amables conmigo y sonrientes conmigo y me gustó ver q se ayudan entre si. Por ejemplo me atendió una q no hablaba español, pero otra de ellas q si lo hablaba le ayudo con la traducción a pesar de q no se lo pidió. Gracias a todos en general, hacen un buen trabajo (EC)
- All is good... Excellence with all staff (EC)
- Thank you, front end staff, for being welcoming and working so hard. Thank you especially to the 2 receptionists who checked me in. (NC)
- A todos (NC)
- Great, no change needed (EC)
- Just keep doing what you’re doing... Thanks for an excellent experience... I’m bad at remembering names but everyone that I interacted with was great (EC)
- No way to improve it , it is already perfect for me (NC)
- All admin, staff, medical assistants, and doctors are always very helpful, friendly and professional. (EC)
- Great team... All the staff were professional and courteous, it would be difficult to single out just one person. (NC)
- Everyone is always nice there... They area all nice. (EC)
- Great experience... Dr Chiang is great (POW)
- Gracias todos muy amables (NC)
- My experience was great. (EC)
- You’re doing a great job. Thank you! (EC)
- Everything was great. Just came in for bandage change. (EC)
- Overall the staff was very nice and helpful. (NC)
- No improvement needed. (EC)
- Perfect as it is! Just a BIG Thank You... Everyone was marvelous (NC)
- Overall the staff was very nice and helpful. (NC)
- Great experience, no changes. (NC)
- great atmosphere (NC)
- It was good ... Am happy with staff and physician... All staff was great (NC/ Nick)
- Para mi todo esta bien... Gracias por su atencion a todos.... A mi doctora (NC)
- Todo esta muy bien... Nada en realidad... Todos son muy amables (NC)
- Hello, first of all, I thank all the workers in the clinic office for their kindness and good reception. I also thank Dr. Chang and her assistant who provided me with promising health service. I have not taken my medication that the doctor prescribed for me yet. I will start today. I hope that things will be fine, but as a staff and receptionist. This staff is amazing (EC)
- Good service (EC)
- I really appreciate everyone's help and kindness! The one MA who wrote super helpful details and notes on a slip of paper about my medications, when to use them, how much to apply, etc. That helps a lot because it was a lot of info that could be easily forgotten. (NC)
- Everything is ok... Thank you (EC)
- Just keep doing what you’re doing... Excellent care... All I encountered were fantastic. (EC)
- You are all so awesome (EC)
- Your welcoming and greeting was very kind, with great positive energy, all the way through, from beginning to end. I'm very thankful. (NC)
- Surprised how efficient this clinic is. Great experience! (NC)
- You are doing a good job… God bless all the staff (EC)
- everything is perfect and i love my doctor... keep doing such amazing work... i forgot her name but she has really nice eyebrows (EC/ Jen)
- Nothing to improve. I have experienced the best patient / doctor visit compared to my other doctors that I frequently see. Pleasant staff. I look forward to my next dermatologist appointment! (NC/ Aislyn)
- Everything was great. (NC)
- Todo bien (NC)
- Done well! Everyone deserves job well donne (NC)
- the back assistant of Dr. Tyagi (NC)
- continue what you have been doing (NC)
- It was perfect (EC)
- Everything was fine for my "Bandage Change". Thank you (EC)
- Me encanto el tiempo y ka atención qye puso la doctora... Muy atentos (NC/ Aislyn)
- My Doctor was so sweet and super patient. There was a young lady that took me to the room that’s so sweet also but I forgot to get her name. (NC/ Aislyn)
- Iam very happy with the way things are now... Thank you!! All staff. Thank you!! (EC)
- Todo está muy bien... El mejor servicio médico que e tenido , gracias.. La doctora excelente (NC/ Abby)
- everyone!! (EC)
- Muy contenta con la atención con el personal y con la Doctora (NC/ Aislyn)
- My Doctor was so sweet and super patient. There was a young lady that took me to the room that’s so sweet also but I forgot to get her name. (NC/ Aislyn)
- Thanks for the great visit. (EC)
- Everything was great (NC)
- Thanks (NC)
- Excelente servicio... Excelente doctor (NC/ Justin)
- It was perfect... All staff were very professional!! (NC)
- All good... Great people's (NC)
- Dont thunk about it dont try excellante in all venues clean life saving on my part. Magnifucent.. Et al; above share with the world thank all paeadise making my lilfe comfortable bow how helping is within my site thank you all (NC)
- Keep up the good works... (NC)
- Excellent service (NC)
- Keep doing well (NC)
- Everything was excellent! Thank you for your care. Everyone was excellent. The doctor, his assistant and the front desk people. (NC)
Staff Highlights:
- Dr Gonzalez muy adaptable (NC)
- Dr. Chiang is excellent. (EC)
- Dr.Nathan Uebelhoer... Susy (nurse) (NC)
- Gracias a la Doctora Chiang por hacerme sentir cómoda en mi visita. (EC)
- Dr Nicholas (NC)
- Dr Nelson (NC)
- I am always happy with Dr. CHANG and all staff... Dr. Chang (EC)
- Dr Delano (NC)
- Dr Gonzales (NC)
- Dr. Celano and his MA during my appointment were very professional and very helpful. It was a very good patient experience, despite the discomfort I was having with my skin problem. Thank you. (NC)
- Dr Gonzalez answered all my questions and was very informative (NC)
- Dr. Nelson was very kind, attentive and provided outstanding professional help. My Mum was frustrated about not being able to get a satisfactory diagnosis of her skin irritation in the UK. Thanks for being able to fit her in at short notice whilst she was on vacation, it really made her day. Cheers! (EC)
- I love Dr.Neison (EC)
- Dr. Garcia explained things thoroughly and did his job efficiently. His assistant was good too... Dr. Garcia and his assistant. (EC)
- Dr. Sateesh is the best, as always!... Dr. Sateesh (VC)
- Dr Nelson was very professional and friendly. I'm glad an appointment opening came available as I was looking. I felt very comfortable discussing my derm needs, and she answered all my wisdoms and concerns. (NC)
- Dr Aislyn Nelson has a great disposition and is good at explaining issues. (NC)
- Patti (NC)
- Dr. Nelson was awesome, she explained everything thoroughly & very gentle... Dr. Nelson (NC)
- Dr Nelson is phenomenal (NC)
- I would like to recognize Dr Nathan Uebelhoer, and his staff, Dr Nathan Uebelhoer is awesome (NC)
- Dr Brogan was very helpful. (VC)
- Susy, Nurse (NC)
- Dr. Brogan and both assistants were great as usual! (EC)
- Dr. Chaing (EC)
- Dr. Nelson is so awesome... Dr Nelson is the most compassionate and knowledgeable Dr I have ever seen (EC)
- Doctor Gonzales is so good..well experience and easy to deal with.. (NC)
- I am a paraplegic, so transferring up onto tables and being on the table can be a tough moment for me at any doctors office, but Diana, Arlene, and Dr. Jose' Angel Gonzalez made my appointment very easy, comfortable, and effective. What I went there for was very well taken care of. I had a growth removed very nicely done by the way, clean work, and I'm very happy! He's a great doctor! And his assistants Diana and Arlene stayed by my side, helping me w/whatever I needed, as the Doctor removed that terrible growth I had. I left there very well taken care of. Eben as I left, every single person there was so very caring, and polite. It was a nice experience, and I am thankful to have been sent to them. Thank you. (NC)
- Dr. Celano is very attentive and I feel that he cares about my condition and wants the appropriate treatment. I don’t feel rushed. Thank you. (NC)
- D.Jordan nurse Reem & all nurses .., (EC)
- Dr. Nelson is the kindest, helpful, and most professional physician ever! love her and her work (EC)
- The MA was great, scheduling when you check out and the assistant of Dr. Nick, she was wonderful. Dr. Nick was awesome. (NC)
- Maryam ( back office ) (EC)
- The Staff and Doctor Gonzales impressed me with their friendliness and efficiency. (EC)
December 2023
Comments:
- Fue excelente la atención que recibí gracias!! No Tengo nada que comentar sólo decirles Muchas Gracias!! Todo bien (NC)
- Todo staff muy bien. (EC)
- Keep up the good work... Thanks to all for the great attention and service I experienced on this visit. (NC)
- I am impressed every time I go in there... I enjoy going there because everybody is so nice... They all have a awesome attitude . (EC)
- Had a very good experience, thank you . (NC)
- The staff took good care of me and I was very happy with Dr. Chiang... I appreciate the office working me in to the doctors busy schedule! (EC)
- My experience was very satisfactory from beginning to the end of my appointment... Very satisfied with removal and procedure of removing Mole from side of face. (NC)
- Every one there is very nice. Merry Christmas to you all. Thank You (NC)
- Todo bien (NC)
- Todo estuvo bien estoy contento (EC)
- Sigan trabajando de la misma manera... (NC)
- Todo súper bien Gracias... Muchas gracias (NC)
- No es necesario para mi estuvo muy bien. (NC)
- Was very happy that all the staff were very supportive and attentive. (EC)
- The Doctor for helping set up the bandage refresh.. This is in an area of my back that I can not reach (EC)
- Everyone that I interacted with was polite and professional. (NC)
- Didn't get names? But all the staff on Dec 5th at 615am provided a great experience. This was my first time having anything done like this and I am so surprised how easy and well it went. Thank you! (EC)
- The same you did guys! Thanks... The doctor and other staff! (NC/ Abby)
- Well organized... Well run clinic (NC)
- Exelente servicio (NC)
- Esta muy bien de la forma actual (NC)
- Everyone I talked to and interacted with was fabulous. (NC)
- Thanks-Again! (VC/ Justin)
- Very much appreciate the speed and efficiency of the service and attention I received. Doctor was thorough and asked multiple times if there was anything, ANYTHING at all I wanted to address... Literally every one there was friendly, professional, helpful, kind, and cheerful! (NC)
- Todo excelente... Muy preparados (NC)
- All the staff (NC)
- Todo bien... Siguan así de eficiente (NC)
- Good job! (EC)
- Excellent as is today ! Excellent experience ! (NC)
- Keep doing the same... Thank you (EC)
- Lady at front desk was very nice (NC)
- Thank you for your service and Kindness (NC)
- I don’t think it could have been any better. (EC)
- No changes are needed, I was very satisfied with my visit... Keep up the great work! (EC)
- Las recepcionistas son muy amables y se siente bien q atienden con una sonrisa. (EC)
- Everything was wonderful... Thank you for being kind and very professional... I didn’t get the name of the assistant who took me into the room. Very pleasant person. (NC)
- Outstanding! Everyone working at the Poway location that day! Bravo! (POW)
- No improvement needed... So happy with this dr (EC/ Jen)
- No sé. Toda está bien (NC)
- My wife has Alzheimer's. We were seen together and that went very well. I am grateful. (POW)
- Nothing you all are awesome!! :’) Stay awesome :) Everyone was super helpful (NC)
- My first time experience was excellent... Kudos to the staff. (NC)
- Keep up the good works (NC)
- Not sure you could have... I felt great with my appointment from check-in to check-out... Everyone associated with my care from checking in to checking out was top notch! (NC)
- Was excelent... Todo son muy atentos (NC)
- Todo perfecto (EC)
- Enjoyed my visit! (NC)
- Everyone there is very kind and helpful (NC)
- Very good thank you (EC)
- Por ser primera cirugía muy satisfecha... Todo excelente y con mucho respeto. (NC)
- Everyone was great (NC)
- Everything was excellent (EC)
- They are great (NC)
- Great experience! (EC)
- Your staff was kind and very professional (NC)
- The best folks you can ask for! (EC)
- everything was great (EC)
- Everything was great (NC)
- No improvement necessary. Always a excellent experience... Excellent staff & Dr Brogan is the best. (EC)
- Thank you all for the great care! (NC)
- The entire staff are very courteous and helpful... I would if I could remember their names. I am too old. I can't even remember what I had for breakfast this morning. (EC)
- La verdad no tengo ninguna sugerencia, toda la atención es exactamente mil gracias Si, todo es personal son seres humanos increíbles y muy respetuosos con los pacientes!! (NC)
- Everyone was extremely helpful, kind and professional (NC)
- Felicidades... Todos (NC)
- Thank You! (EC)
- Keep the same level of care... Best experience I have had in new patient experience.... The whole team, it's a conscious effort on behalf of this medical group in National City. (NC)
- I think everything was perfect, no improvements needed... Everyone was very kind and welcoming. (NC)
- Keep up the good work (EC)
- Everything was great... Thank you (NC)
- Thanks, everyone! Merry Christmas! (NC)
- Everyone was great and professional (NC)
- Excellent service... Staff is very professional, excellent!! (NC)
- Everything was fine. I was in for my bandage change on top of foot. (EC)
- Everyone doing excellent job (NC)
- You guys the best (NC)
- Thank you! (NC)
- Your awareness and concern for your patients are wonderful so far I will keep the hope that you will continue to be awesome (NC)
- It was a great visit thank you... It was a very good visit.. I appreciate how quickly I was in and out.. but still had my questions and problems taken care of. Thank you (EC)
- A todos por igual por su atención y amabilidad. (NC)
- You’re all amazing... You’re MA’s are wonderful and the Dr care and treatment received was amazing... Everyone working on 12-20/2023 early surgical hours in the El Cajon office (EC)
- I am very satisfied with my doctor and all the staff who helped me... I appreciate the doctors and staff who have helped me. Very kind and understanding... The nurse who removed my stitches, I don’t have her name. This was yesterday at 9:00 a.m. (EC)
- Treated me very professional (EC)
- No everything was great (NC)
- None, everything was great... I just love my Doctor, she's the Best! (NC/ Aislyn)
- I'm very happy with your services... No comments, thank you... My doctor (NC/ Abby)
- Buena (NC)
- Keep up the good treatment. (EC)
- Yes. Everybody. (NC)
- Everything/everyone works together like a well-oiled machine. Everything goes so smoothly. (EC)
- Everything has always gone very well... Everyone I have always encountered has been fantastic! (EC)
- Siendo más mejores de lo que son. GRACIAS.Felíz Navidad y Felíz Año Nuevo (NC)
- Always a pleasure with your entire staff and Dr Gonzales. (NC)
- Estan bien (NC)
- A great experience. Thank you all (NC)
- No hace falta mejorar nada todo excelente... Solo felicitarlos por su buen servicio y atención .(NC)
- Can’t! Thanks... Per the above, you’re great! (EC)
- Thank you for your help! They all were fantastic!! (EC)
- No improvement needed. Thanks! No comment at this time. (NC)
Staff Highlights:
- Al Dr. José Ángel González (NC)
- Dr. Tyagi was great. Very attentive and showed she cares about her patients. (NC)
- Dr. Tyagi was awesome—patient and answered all of my questions and I would definitely recommend her to others. (NC)
- Dr.Uebelhoer does a great job on surgeries. Thank you so much (NC)
- Dr. Celano and staff for being kind and professional! (NC)
- Clone Dr Nelson! I looooove Dr Nelson! She is so friendly and kind and knowledgeable and positive and I can't say enough about her. She puts me at ease when I'm so nervous and is absolutely proficient and so amazing at what she does! Dr Nelson and a girl at the front desk her name starts with an M! So sweet! (EC)
- Dr. Nathan. U is it awesome doctor explained what it was and what he was doing give him five stars (EC)
- Front office and Dr. Celano are very kind and professional. (EC)
- dr tyagi was lovely (NC)
- Thank for your service and seeing me Dr Nelson and the staff menbers were very caring . Felt very informed and happy wit Dr Nelson... Yes , Thank you to Dr Nelson for her explanations and time she took to give me the attention she gave me. (EC)
- Dr. Stateesh. She took the time to really look at my rashes and dictate what they were. Other physicians weren’t familiar with my rash so they never bothered to diagnose it, but my doctor knew exactly what I was dealing with and also brought another doctor in for a second opinion. I felt seen and heard, especially as a patient with skin of darker color that has rashes that show up in a very different way than non-people of color. (POW)
- Sofía, Susy and front staff were very kind and helpful. They work very well with surgeon (EC)
- Dr. Gordon (NC)
- Dr. Gordon and the whole clinic make me feel so much more comfortable in my Skin! Dr. Gordon’s Caring demeanor makes my clinic visits so much less stressful! (VC)
- Dr Celano (NC)
- Dr. Nelson and assistant staff (NC)
- Dr Gonzales and assistant (NC)
- From the check in ppl, medical assistant and Dr. Nick, thank you all for making me feel welcomed and heard. I left thinking my skin is going to start looking and feeling better. I have hope now. (NC)
- Dr Brogan is the bomb! Very kind and easy to work with. Very helpful in uncertainty. (EC)
- Dr. Brogan was awesome this visit, took her time with me, answered all my questions and provided terrific care... The whole front desk staff and I got to laughing as I checked in, it was fun. (EC)
- Of course Dr. Brooke and her M.A.'s Eren and Reina and while making my next appt was helped by three very nice young ladies , Alexa , Arlene and Elizabeth : ) (NC)
- Nadia was very welcoming and efficient at checkin. Arisbeth was very friendly and efficient for check out. (NC)
- Dr.Tyagi y Dr. Nathan U (NC)
- Sophia (NC)
- Dr. Gordon is amazing. He is attentive, empathetic, and very knowledgeable... Dr. Gordon and back end staff (EC)
- Dr. Chiang (EC)
- Sofia! She is kind, considerate, knowledgeable, considerate and provides clear care instructions. (NC)
- Doctor U is kind professional and his assisting staff it's also excellent (NC)
- Revada was super. And of course Dr. Uebelhoer was excellent on all accounts. Friendly, smooth careing and kind to all. His knowledge and skills are phenomenal! (EC)
- Reception, Nursing, and Dr. Gibson (NC)
- Claro, al Dr. J Angel González y sus dos asistentes, Ale y susi, también a Alexa de recepción graciasa todos!! (NC)
- Dr. Brogan of course and Re-em are the only people I see when I visit (EC)
- Sad to see Dr Nelson leave, she's great (EC)
- Dr. Sateesh is terrific! (NC)
- Dr Justin Gordon is awesome, I recommend him to all my family and friends for future dermatology apts (NC)
- Dr. Jackie is the best. She took time to talk to me and to know my concerns. (NC)
- Dr. Jackie is always very kind and really listens to my concerns which I appreciate. (NC)
- Abby T (NC)
- Everyone was great especially Dr. Chang (EC)
- Dr. Tyagi and her assistant were amazing (NC)
- Dr. Nelson is very knowledgeable and a pleasure to work with on my skin/nail care. (EC)
- Dr Gonzalez & Dr Sateesh along with their assistants have been great. I’m actually surprised I got this level of care in National City... For this Visit Dr Gonzalez. (NC)
- Office manager Evelyn who I spoke to on the phone was lovely and kind and listened to my feedback. I also received a message from Danielle which was also thoughtful and kind. (NC)
- Dr. Chiang was very helpful and easy to talk with. (EC)
- Dr Chiang is a wonderful physician and cares very much about her patients (EC)
- La señora Paty. (NC)
- Dr. Gonzales. (NC)
- Diana pa (NC)
- I’am very happy seeing Dr Nelson she is very professional and always with smile and very caring love her... She is my favorite doctor !!! (NC)
- Si, al Dr. José Ángel González (NC)
- Dr Nelson (NC)
- We liked Dr. Celano, he was patient with the questions I had. He was great with my son and the treatment wasn't painful for my son. (POW)
- Dr Gonzalez is great (NC)